Employment Type
Full-Time
Experience
1 year
Job Summary
The Counselor will be responsible for counseling prospective students, understanding their career goals, and guiding them toward suitable IT courses. The role involves student engagement, admissions support, follow‑ups, and coordination with internal teams to ensure a smooth enrollment process.
Key Responsibilities
- Counsel walk‑in, telephonic, and online inquiries regarding IT training programs.
- Understand student background, career objectives, and recommend appropriate courses.
- Explain course details, duration, fees, certifications, internships, and placement support clearly.
- Handle admission process including documentation, fee coordination, and enrollment confirmation.
- Conduct follow‑up calls with prospective students and convert inquiries into admissions.
- Maintain accurate records of inquiries, follow‑ups, and admissions in CRM or tracking sheets.
- Coordinate with trainers and academic teams for batch details and student onboarding.
- Achieve monthly admission and revenue targets assigned by management.
- Participate in promotional activities such as seminars, workshops, and education fairs.
- Address student queries and concerns in a professional and empathetic manner.
- Ensure high levels of student satisfaction and trust.
- Excellent verbal and written communication skills.
- Strong counseling, persuasion, and interpersonal skills.
- Ability to understand IT courses and explain them effectively to students.
- Target‑oriented mindset with strong follow‑up skills.
- Basic knowledge of computers, MS Excel.
- Professional attitude with problem‑solving ability.
Preferred Candidate Profile
- Experience in education counseling, training institutes, or EdTech sector is desirable.
- Ability to work under pressure and meet enrollment targets.
- Immediate joiners preferred.
What We Offer
- Fixed salary + attractive incentive.
- Professional work environment.
- Growth opportunities within the organization.
- Training on courses and counseling techniques.
How to apply
Interested candidates can mail onHr@ifdainstitute.com or can directly msg on 8383940728.