Academic Counsellor

Nextwebi IT solutions Pvt ltd; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Nextwebi IT solutions Pvt ltd in Bengaluru seeks an Academic Counsellor to manage student enquiries and convert prospects into course enrollments. You will counsel students and working professionals about IT programs, understand their goals, and recommend suitable courses.

The role requires strong English communication, a sales mindset, and experience in education counselling or admissions. You will follow up, coordinate with trainers, and track leads in the CRM to drive monthly targets.

Qualifications

• 2-3 years of academic counselling or education sales experience.
• Strong English communication and interpersonal skills.
• Sales-focused and target-driven mindset.
• Experience handling inbound and outbound student enquiries.

Responsibilities

• Handle student enquiries via phone, WhatsApp, website forms, and other channels.
• Understand educational background and career goals to suggest IT courses.
• Conduct counselling sessions and explain curriculum, duration, fees, and placement support.
• Follow up with prospective students to convert leads into admissions.
• Maintain lead and follow-up details in the CRM.
• Aim to meet monthly enquiry conversion and admission targets.
• Handle objections related to fees, duration, online learning, and career opportunities.
• Coordinate with trainers and academic teams to provide accurate information.
• Maintain relationships with prospective students throughout the process.
• Track daily enquiries and follow-ups, and prepare basic sales reports.
• Participate in promotional activities like webinars and online orientations.

Skills

Academic counselling

Education sales

Inside sales

English communication

Negotiation

Job description

Academic Counsellor

Job Summary

We are looking for an Academic Counsellor who can manage student enquiries and convert prospective learners into course enrollments. The role involves counselling students and working professionals about IT courses while understanding their career goals and recommending suitable programs.

The ideal candidate should have strong communication skills and a sales-oriented approach with experience in education counselling or training institute admissions.

Key Responsibilities

• Handle student enquiries received through phone calls, WhatsApp, website forms and other lead channels.
• Understand the students educational background and career goals to recommend relevant IT courses.
• Conduct course counselling sessions and explain course curriculum, duration, fees, class schedule, projects and placement support.
• Follow up with prospective students regularly and convert qualified leads into admissions.
• Maintain accurate lead and follow-up details in the CRM.
• Achieve monthly enquiry conversion and admission targets.
• Handle objections related to course fees, duration, online learning and career opportunities.
• Coordinate with trainers and academic teams to provide accurate course information.
• Maintain strong relationships with prospective students throughout the admission process.
• Track daily enquiries and follow-ups while preparing basic sales reports.
• Participate in promotional activities such as webinars, counselling sessions and online orientation programs.

Required Skills

• 2 3 years of experience in academic counselling, education sales, inside sales or a similar role.
• Excellent English communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Experience handling inbound and outbound student enquiries.
• Good understanding of sales follow-ups and lead conversion.