Internships - IT Executive

Synergix Limited; Mumbai; On-site; INR 250,000 - 380,000; Full time

Job summary

Keka Inc. in Mumbai, Maharashtra invites applications for an entry-level IT support role. You will assist the IT team with day-to-day technical support, hardware and software troubleshooting, and support for laptops, desktops, printers, and network setups.

The role requires basic knowledge of computers, Windows OS, networking concepts, and MS Office. Strong communication and teamwork, a willingness to learn, and a proactive approach will help you grow in the IT field.

Qualifications

• Basic knowledge of computers and IT systems.
• Basic understanding of Windows operating systems.
• Basic knowledge of networking concepts.
• Familiarity with Microsoft Office applications.
• Willingness to learn new technologies.
• Good communication and teamwork skills.
• Positive attitude and eagerness to grow in the IT field.

Responsibilities

• Assist the IT team with day-to-day technical support.
• Provide basic hardware and software troubleshooting.
• Support laptop, desktop, printer, and network setup.
• Assist with user account creation and access management.
• Support Microsoft 365 applications, including Outlook, Teams, and SharePoint.
• Assist with IT asset inventory and documentation.
• Support basic network troubleshooting, including Wi‑Fi, switches, and routers.
• Assist with cybersecurity awareness and basic security activities.
• Learn and support backup, monitoring, and IT helpdesk processes.
• Document technical issues and solutions.

Skills

IT basics

Windows OS

Networking basics

MS Office

Willingness to learn

Communication skills

Teamwork

Growth mindset

Job description

Responsibilities

• Assist the IT team with day-to-day technical support.
• Provide basic hardware and software troubleshooting.
• Support laptop, desktop, printer, and network setup.
• Assist with user account creation and access management.
• Support Microsoft 365 applications, including Outlook, Teams, and SharePoint.
• Assist with IT asset inventory and documentation.
• Support basic network troubleshooting, including Wi‑Fi, switches, and routers.
• Assist with cybersecurity awareness and basic security activities.
• Learn and support backup, monitoring, and IT helpdesk processes.
• Document technical issues and solutions.

Required Skills

• Basic knowledge of computers and IT systems.
• Basic understanding of Windows operating systems.
• Basic knowledge of networking concepts.
• Familiarity with Microsoft Office applications.
• Willingness to learn new technologies.
• Good communication and teamwork skills.
• Positive attitude and eagerness to grow in the IT field.