International Voice Process Executive

.; Pune District; On-site; INR 240,000 - 360,000; Full time

Job summary

Unknown is seeking a candidate for customer support through call center. You will handle queries, provide accurate information and resolve concerns, maintaining high customer satisfaction.

Requires Graduate degree, 1 year international voice experience, excellent English, and ability to work US shift; Pune-based role with strict process guidelines and productivity targets.

Qualifications

• Graduate degree required.
• Minimum 1 year of International Voice Process experience mandatory.
• Excellent English communication skills.
• Ability to work in a US Shift.

Responsibilities

• Handle customer queries through call support in a professional and timely manner.
• Provide accurate information and resolve customer concerns while maintaining high customer satisfaction.
• Ensure excellent communication and maintain quality standards.
• Follow company guidelines and process compliance.
• Meet productivity and performance targets.

Skills

English communication

Customer service

Education

Graduate degree

Job description

Role & responsibilities

Handle customer queries through call support in a professional and timely manner.

Provide accurate information and resolve customer concerns while maintaining high customer satisfaction.

Ensure excellent communication and maintain quality standards.

Follow company guidelines and process compliance.

Meet productivity and performance targets.

Preferred candidate profile

Graduate in any discipline.

Minimum 1 year of International Voice Process experience is mandatory.

Excellent English communication skills..

Ability to work in a US Shift.