International Voice Process Executive

Wsne Consulting; Gurugram District, Delhi; On-site; INR 240,000 - 400,000; Full time

Benefits offered by this job

Night Shifts

24x7 Shifts

5 days working

Roster Off

Both side transport facility

Job summary

Wsne Consulting in Haryana, Gurugram invites applications for Customer Service Executives to engage with international clients via calls. You will explain products, resolve queries, and build long-term relationships while delivering a seamless customer experience.

The role requires 1 year of international voice process experience, excellent English communication, and willingness to work rotational night shifts with transport support. Undergraduate or graduate candidates are welcome to apply.

Qualifications

• Undergrad/Graduate both can apply.
• Minimum 1 year of experience in an International Voice Process.
• Excellent verbal and written communication skills in English.
• Ability to work in rotational shifts including night shifts.

Responsibilities

• Engage with customers via calls.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Night shifts

Basic computer knowledge

Education

Education: Undergraduate or Graduate

Job description

Job description

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities:

• Engage with customers via calls.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements:

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an International Voice Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 4LPA
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.