Immediate Hiring For International Voice Process

Sutherland; Ernakulam; On-site; INR 200,000 - 300,000; Full time

Benefits offered by this job

Attractive salary package

Five days work week with two days off

Job summary

Sutherland in Kerala is hiring for an International Voice Process role. You will handle customer calls from multiple countries, providing product, service, and technical support where needed. Excellent communication is essential and you should be comfortable working from office and night shifts.

The position offers an attractive salary package and a workweek of five days with two days off, along with standard benefits for employees in a global support team.

Qualifications

• Excellent communication skills and clear articulation.
• Ability to handle customer interactions professionally.
• Flexible to work from office and night shifts.

Responsibilities

• Handle customer calls from multiple countries (US, Australia, etc.).
• Provide product, service, or technical support as needed to resolve issues.
• Maintain professionalism and ensure customer satisfaction during each interaction.

Skills

Communication skills

Customer handling

Education

Graduates/Undergraduates

Job description

Role & responsibilities

An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

Preferred candidate profile

Candidate should be excellent in communication skills, Good to have customer handling skills, Graduates & Undergraduates can also apply, should be flexible to work from office and night shifts

Perks and benefits

Attractive salary package, Weekly five days of work and two days off.