International Technical Support Professional

wroots global pvt ltd; Bangalore Rural; On-site; INR 300,000 - 420,000; Full time

Job summary

Wroots Global Pvt Ltd in Bengaluru is seeking an International Technical Voice Process professional for night shifts. This on-site role requires 1+ year of international voice tech support experience and excellent English with a Versant score of 69 or higher.

Immediate joining and Bengaluru location (BTM Layout) are expected. The role involves handling international voice queries, diagnosing issues, and delivering clear solutions within SLAs while documenting calls to ensure quality and

Qualifications

• Minimum 1 year of international voice technical experience.
• Excellent English with Versant score 69+.
• Work from office with immediate joining and night shifts at Bangalore location (BTM Layout).

Responsibilities

• Handle technical support queries from international customers over voice calls.
• Diagnose and troubleshoot technical issues effectively.
• Provide clear and professional solutions within defined SLAs.
• Maintain high-quality customer interactions and proper call documentation.

Skills

Voice support

Technical troubleshooting

Customer service

Job description

We are hiring for International Technical Voice Process

Experience - 1 year min into international Voice Technical Exp

Location - BTM Layout

Shifts - night Shifts

Language - English ( Excellent) Versant Score 69+

Note - Work from office and immediate joining only .

Job Responsibilities

• Handle technical support queries from international customers over voice calls.
• Diagnose and troubleshoot technical issues effectively.
• Provide clear and professional solutions within defined SLAs.
• Maintain high-quality customer interactions and proper call documentation.