International Technical Support Professional

wroots global pvt ltd; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

wroots global pvt ltd is hiring for an International Technical Voice Process in Bengaluru (BTM Layout). The role requires at least 1 year of experience in international voice technical support and excellent English communication with a high Versant score.

You'll handle international customer queries via voice, diagnose issues, provide solutions within SLAs, and ensure proper call documentation. Night shifts and office-based joining immediately.

Qualifications

• Minimum 1 year of experience in international voice technical support.

Responsibilities

• Handle technical support queries from international customers over voice calls.
• Diagnose and troubleshoot technical issues effectively.
• Provide clear and professional solutions within defined SLAs.
• Maintain high-quality customer interactions and proper call documentation.

Skills

Technical support

Voice process

Customer communication

Job description

We are hiring for International Technical Voice Process

Experience - 1 year min into international Voice Technical Exp

Location - BTM Layout

Shifts - night Shifts

Language - English ( Excellent) Versant Score 69+

Note - Work from office and immediate joining only .

Job Responsibilities

• Handle technical support queries from international customers over voice calls.
• Diagnose and troubleshoot technical issues effectively.
• Provide clear and professional solutions within defined SLAs.
• Maintain high-quality customer interactions and proper call documentation.