International Sales & Business Development

Grainville India Pvt. Ltd.; Gurgaon; On-site; INR 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary + incentives

Direct exposure to global markets

Long-term growth opportunities

Job summary

A leading export-focused company in Gurgaon is seeking an International Business Development Executive to support our international sales team. This role involves making B2B sales calls, coordinating with buyers, and maintaining communication records. The ideal candidate should have a strong background in sales of rice or food/agro commodities, excellent English communication skills, and experience with CRM tools like Zoho. We offer a competitive salary with incentives and opportunities for long-term growth.

Qualifications

• Experience in international sales or export sales of rice or food/agro commodities is mandatory.
• Strong English communication skills are necessary for this role.
• Experience dealing with importers, distributors, traders, and wholesalers is required.

Responsibilities

• Handle outbound and inbound calls with international buyers and prospects.
• Support sales teams through regular follow-ups and customer coordination.
• Maintain accurate customer records and call updates in CRM.

Skills

English communication skills

Cold calling

Proactive sales outreach

CRM management

Lead generation

Tools

Zoho CRM

MS Excel

Job description

Grainville India Private Limited | Full time

International Business Development Executive

International Sales & Business Development / Executive

Job Description

Grainville India is a fast-growing rice processing and export company. Supplying premium Indian rice to buyers across the Middle East, Africa, Europe, USA, and other global markets.

We are looking for a Telecalling /Customer Support Executive who will support our international sales team through calling, follow-ups, customer coordination, and CRM updates. This is a non-target-based role, focused on communication, coordination, and support—not direct sales closure.

Role Summary

• Handle outbound and inbound calls with international buyers and prospects
• Support sales and export teams through regular follow-ups and customer coordination
• Act as a communication bridge between buyers, sales team, and internal departments
• Maintain accurate customer records and call updates in CRM
• Functional Area: Customer Support / Sales Support

Requirements

Key Responsibilities

• International B2B sales calls to overseas buyers (importers, distributors, wholesalers).
• Lead generation and order conversion for rice export products.
• Follow-up with international buyers via calls, WhatsApp, and email.
• Explain rice varieties, specifications, packaging options, pricing, payment terms, and shipment details.
• Maintain and update Zoho CRM with leads, follow-ups, and buyer communication.
• Prepare and manage Excel sheets for buyer database, sales pipeline, and lead tracking.
• Coordinate with shipping lines, freight forwarders, inspection agencies, and internal teams.
• Handle buyers across multiple international time zones.
• Ensure accurate reporting, follow-ups, and sales documentation.

Candidate Profile

• Experience in international
• sales / export sales of rice or food/agro commodities (mandatory).
• Strong English communication skills (spoken and written).
• Comfortable with cold calling and proactive sales outreach.
• Working knowledge of Zoho CRM, MS Excel, and export sales processes.
• Experience dealing with importers, distributors, traders, and wholesalers.
• Target-driven, disciplined, and detail-oriented.
• Functional Area: Sales / Business Development
• Employment Type: Full Time, Permanent

Why Join Grainville India

• Growing export-focused organization
• Direct exposure to global buyers and markets
• Competitive salary+ incentives. Long-term growth for high performer

Company Address

Office Number: 519, 5th Floor, Sun city Success Tower, Golf Course Extension Road, Sector 65, Gurugram, Haryana, India.

Employee Benefits