Business Associate - Telecaller

Panacorp Software Solutions; Nagercoil; Sur place; INR 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Fixed salary with incentives for perf.

Flexible work environment

Career growth opportunities in sales

Résumé du poste

Panacorp Software Solutions is seeking a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. You will make outbound calls, follow up with clients, and assist in sales and business development activities.

The role requires good communication, fluency in English/Hindi/Regional language, and basic knowledge of sales and CRM. A proactive, target-driven attitude is expected, with incentives tied to performance.

Qualifications

• Good communication and interpersonal skills.
• Fluency in English/Hindi/Regional language.
• Basic knowledge of sales and customer handling.
• Ability to persuade and negotiate with customers.
• CRM software and MS Office is a plus.
• Prior experience in telecalling or sales is preferred but not mandatory.

Responsabilités

• Make outbound calls to potential and existing customers.
• Explain products/services and answer customer queries.
• Generate leads and schedule appointments for sales teams.
• Follow up with customers to ensure a positive experience.
• Maintain and update customer databases.
• Assist in business development and market research activities.
• Meet daily and monthly targets for calls and conversions.

Connaissances

Communication skills

Multilingual communication

Sales basics

Negotiation

Outbound calling

Outils

CRM software

MS Office

Description du poste

Job Summary

We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities.

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Explain products/services and answer customer queries.
• Generate leads and schedule appointments for sales teams.
• Follow up with customers to ensure a positive experience.
• Maintain and update customer databases.
• Assist in business development and market research activities.
• Meet daily and monthly targets for calls and conversions.

Requirements

• Good communication and interpersonal skills.
• Fluency in English/Hindi/Regional Language.
• Basic knowledge of sales and customer handling.
• Ability to persuade and negotiate with customers.
• Proficiency in using CRM software and MS Office is a plus.
• Prior experience in telecalling or sales is preferred but not mandatory.

Benefits

• Fixed salary with incentives for performance.
• Flexible work environment.
• Career growth opportunities in business development and sales.