Business Associate - Telecaller

Panacorp Software Solutions; Kanyakumari; On-site; INR 180,000 - 300,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu is seeking a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities.

The candidate will meet daily targets, maintain CRM data, and contribute to a positive customer experience while supporting the sales team.

Qualifications

• Strong communication and interpersonal skills.
• Fluent in English/Hindi/Regional language.
• Basic knowledge of sales and customer-handling.
• Ability to persuade and negotiate with customers.
• Experience with CRM software and MS Office is a plus.
• Telecalling or sales experience is preferred but not mandatory.

Responsibilities

• Make outbound calls to potential and existing customers.
• Explain products/services and answer customer queries.
• Generate leads and schedule appointments for sales teams.
• Follow up with customers to ensure a positive experience.
• Maintain and update customer databases.
• Assist in business development and market research activities.
• Meet daily and monthly targets for calls and conversions.

Skills

Communication skills

Interpersonal skills

Sales knowledge

Persuasion

Negotiation

CRM software

Tools

CRM software

MS Office

Job description

Job Summary:

We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities.

Key Responsibilities

• Make outbound calls to potential and existing customers.


• Explain products/services and answer customer queries.


• Generate leads and schedule appointments for sales teams.


• Follow up with customers to ensure a positive experience.


• Maintain and update customer databases.


• Assist in business development and market research activities.


• Meet daily and monthly targets for calls and conversions.

Requirements

• Good communication and interpersonal skills.


• Fluency in [English/Hindi/Regional Language].


• Basic knowledge of sales and customer handling.


• Ability to persuade and negotiate with customers.


• Proficiency in using CRM software and MS Office is a plus.


• Prior experience in telecalling or sales is preferred but not mandatory.