International Patients Manager

Zigsaw; Bengaluru; On-site; INR 420,000 - 780,000; Full time

Job summary

A healthcare service provider in Bengaluru is seeking an International Patients Manager responsible for coordinating international patients seeking medical opinions and treatment. The role emphasizes strong communication and organizational skills to manage stakeholder relationships virtually, ensuring seamless support for patients throughout their treatment journeys. Preferred candidates include those with an MBA in healthcare or nursing and at least 6 months of experience in health-related fields.

Qualifications

• Min 6 months experience working with hospitals with good English communication.
• Candidates with MBA (healthcare) or Nursing will be preferred.
• Proficient in English communication.

Responsibilities

• Coordinate effectively between doctors and international patients.
• Provide complete and accurate medical information to help patients make informed decisions.
• Manage end-to-end support for international patients.
• Maintain relationships with international partners and draft professional emails.
• Maintain patient records and Excel trackers with accurate updates.
• Ensure timely follow-ups and seamless communication throughout the treatment journey.

Skills

Excellent verbal and written communication skills

Strong coordination and organizational abilities

Proficiency in MS Excel

Ability to handle international clients professionally

Detail-oriented with strong follow-up skills

International clients

Education

MBA (healthcare) or Nursing

Nursing

Job description

Candidate must have min 6 Month experience working with Hospitals with good english Communication

Candidates with MBA (healthcare)/Nursing will be preferred

For fast response Kindly apply - Application For

Interview will be F2F in Banglore office

Role Overview

The International Patients Manager will be responsible for end-to-end coordination of international patients seeking medical opinions and treatment in India and abroad. The role requires strong communication skills, attention to detail, and the ability to manage multiple stakeholders efficiently in a fast-paced healthcare environment.

This is a coordination-based managerial role. Physical meetings with doctors or patients are not required, instead everything is done virtually.

Key Responsibilities

• Coordinate effectively between doctors and international patients.
• Provide complete and accurate medical information to help patients make informed decisions.
• Manage end-to-end support for international patients, including:
• Medical second opinion process
• Travel and logistics coordination
• Maintain relationships and coordination with international business partners.
• Draft and respond to professional emails.
• Maintain and update Excel tracker sheets and patient records accurately.
• Ensure timely follow-ups and seamless communication throughout the treatment journey.

Required Skills & Qualifications

• Excellent verbal and written communication skills (English mandatory).
• Strong coordination and organizational abilities.
• Proficiency in MS Excel and email communication.
• Ability to handle international clients professionally.
• Detail-oriented with strong follow-up skills.