International Chat Process With 6mths Chat Exp only B'lore Whitefield

White Horse Manpower Consultancy; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Incentives

Bonus

Job summary

White Horse Manpower Consultancy is seeking candidates for a chat support role based in Bengaluru. You will handle international customer queries via chat, understand concerns, and provide accurate, timely resolutions while maintaining professional English communication.

You will follow prescribed processes and quality standards to ensure excellent customer service. The role requires 6+ months of international/domestic chat experience with strong written English and the ability to stay

Qualifications

• 6+ months international/domestic chat process exp with strong written English

Responsibilities

• Handle international customer queries through chat support
• Understand customer concerns and provide accurate resolutions
• Maintain professional English communication interaction
• Follow process guidelines, quality standards and customer-service protocols

Skills

Written English

Chat support

Customer service

Job description

• Handle international customer queries through chat support


• Understand customer concerns provide accurate resolutions


• Maintain professional English communication interaction


• Follow process guidelines, quality standards customer-service protocols

Required Candidate profile

• 6+ months international/domestic chat process exp who have strong written English, good ability to handle customers effectively in a fast-paced environment


• Maintain productivity quality targets

Perks and benefits

• Plus incentives and Bonnuse