International Chat Process

AS Technology Corporation; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

2-way cab facility

Night shift and rotational off

Job summary

AS Technology Corporation in Hyderabad, India is seeking a proactive Customer Service Executive to handle inquiries via web chat and mobile messaging channels. You will respond promptly, build meaningful relationships, and provide consultative support to customers across multiple touchpoints.

The ideal candidate has a graduation, 2+ years of international customer service experience, and strong communication skills; typing speed at least 50 WPM with high accuracy is required.

Qualifications

• Candidate must be a graduate with good communication skills.
• Minimum 2 years of international customer service experience, supporting chat or mobile messaging channels.
• Typing speed of at least 50 WPM with 90% accuracy.

Responsibilities

• Deliver world-class customer service, while responding to inquiries and concerns via web chat, mobile messaging, and other channels.
• Build meaningful relationships with customers through a consultative approach.

Skills

Communication skills

International experience

Typing speed 50 WPM

Education

Graduate

Job description

Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.)

Build meaningful relationships with our customers through a consultative

Required Candidate profile

• Graduate
• Minimum 2 years of international customer service experience supporting chat or mobile messaging channels.
• Typing speed of at least 50 WPM with 90% accuracy
• Excellent communication skills.

Perks and benefits

• 2-way cab facility,
• night shift and rotational off