International Chat Process

TP; Mumbai Suburban; On-site; INR 279,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

International exposure

Growth opportunities

Professional environment

Job summary

TP in Mumbai is seeking an International Chat Process Executive to handle customer queries via chat for international clients. You will provide accurate information, resolve issues efficiently, and maintain high satisfaction across conversations with a focus on timely, professional responses.

The role requires a graduate with experience, excellent English writing skills, and willingness to work in rotational shifts. Growth and international exposure are offered in a professional work environment.

Qualifications

• Excellent written English communication required.
• Graduate with experience.
• Experience candidates preferred.

Responsibilities

• Handle customer queries through chat support.
• Provide accurate information and resolutions to international customers.
• Maintain high customer satisfaction levels.
• Ensure timely and professional responses.
• Follow company guidelines and quality standards.

Skills

Excellent written English

Typing skills

Rotational shifts

Education

Graduate

Job description

Job Opening: International Chat Process Executive

Position: Customer Support Executive - International Chat Process
Location: Mumbai

Hiring Zones:

• Western Line: Mira Road to Churchgate
• Central Line: Thane to Mumbai CST
• Harbour Line: Vashi to Masjid Bunder

Salary: 25,000 - 28,000 In-Hand

Job Responsibilities

• Handle customer queries through chat support.
• Provide accurate information and resolutions to international customers.
• Maintain high customer satisfaction levels.
• Ensure timely and professional responses.
• Follow company guidelines and quality standards.

Eligibility Criteria

• Excellent written English communication skills.
• Graduate with Experience.
• experienced candidates.
• Basic computer knowledge and typing skills required.
• Willingness to work in rotational shifts.

Benefits

• Competitive salary package.
• International exposure.
• Growth and career advancement opportunities.
• Professional work environment.