International Chat Process - Exp & Freshers - Tech Mahindra

テックマヒンドラリミテッド; Maharashtra; Sur place; INR 290 000 - 400 000; Plein temps

Avantages offerts par ce poste

One-way cab facility

Quick onboarding process

Competitive benefits package

Résumé du poste

Tech Mahindra is hiring for an International Chat Process role at its Mumbai campus. Open to Experienced and Freshers with excellent communication skills, handling voice/chat, and providing quality customer service across time zones.

Candidates must be comfortable with 24x7 rotational shifts, have a graduate or undergraduate degree, and be ready for HR, VNA, and Ops rounds. The position offers a competitive compensation package of INR 290,000 to INR 400,000 per year and in-person work.

Qualifications

• Graduate/Undergraduate degree required or fresher welcome.
• Excellent communication skills are essential and prior experience is not required for freshers.
• Candidates with 0–12 months of international voice process experience are welcome to apply.

Responsabilités

• Handle Voice/Chat Process requests across time zones.
• Provide excellent customer service and resolve queries efficiently.
• Demonstrate strong communication and interpersonal skills.

Connaissances

Voice Process

Chat Process

Customer service

Communication

Formation

Graduate/Undergraduate degree

Description du poste

TECH MAHINDRA - HIRING FOR INTERNATIONAL CHAT PROCESS - EXPERIENCED & FRESHERS

Key Responsibilities:

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidate: Up to 4 LPA* (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package

Pay: ₹290,000.00 - ₹400,000.00 per year

Work Location: In person