Openings For Voice Process - UK & Canadian Shifts

Tech Mahindra; Mumbai Suburban; Sur place; INR 330 000 - 550 000; Plein temps

Avantages offerts par ce poste

One-way cab facility (for addresses in

Quick onboarding process

Competitive benefits package

Résumé du poste

Tech Mahindra is hiring for international voice process roles in Mumbai. The position suits freshers and candidates with up to 12 months of international voice experience, offering opportunities to work across different time zones and develop communication and problem-solving skills.

Selected candidates will be part of a 24x7 rotating shift, with cab facility for designated areas and a quick onboarding process. The role promises competitive benefits and growth within the organization.

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills can apply (no prior experience required).
• Candidates with 0–12 months of international voice process experience are welcome.

Responsabilités

• Voice Process/Chat Process responsibilities.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Connaissances

Voice process

Chat process

Customer service

Communication skills

Interpersonal skills

Formation

Graduate/Undergraduate degree

Description du poste

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package