International Voice Process - Tech Mahindra

Tech Mahindra; Mumbai; Sur place; INR 495 000 - 605 000; Plein temps

Avantages offerts par ce poste

One-way cab facility

Quick onboarding process

Competitive benefits package

Résumé du poste

A leading IT services company is looking for candidates for an International Voice Process position in Mumbai. This role involves providing exceptional customer service across different time zones and resolving customer queries. Candidates with graduate or undergraduate degrees, including freshers, are welcome to apply. The company offers a competitive benefits package, a one-way cab facility, and requires candidates to be comfortable working in rotational shifts. Interested individuals can apply directly to the HR team.

Qualifications

• Freshers can apply with excellent communication skills.
• Candidates with 0-12 months of international voice process experience are also welcome.

Responsabilités

• Manage Voice/Chat Process.
• Provide excellent customer service across different time zones.
• Resolve customer queries effectively.

Connaissances

Excellent communication skills

Interpersonal skills

Customer service

Formation

Graduate/Undergraduate degree

Description du poste

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

Location: Mumbai

NOTE - ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to apply

Selection Process

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation

• Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package

Apply now

CONTACT: 7738138011 Diya Kaur

HR Team Tech Mahindra