International Voice Process - Tech Mahindra

Tech Mahindra

Mumbai

On-site

INR 495,000 - 605,000

Full time

14 days+

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Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

A leading IT services company is looking for candidates for an International Voice Process position in Mumbai. This role involves providing exceptional customer service across different time zones and resolving customer queries. Candidates with graduate or undergraduate degrees, including freshers, are welcome to apply. The company offers a competitive benefits package, a one-way cab facility, and requires candidates to be comfortable working in rotational shifts. Interested individuals can apply directly to the HR team.

Qualifications

Freshers can apply with excellent communication skills.
Candidates with 0-12 months of international voice process experience are also welcome.

Responsibilities

Manage Voice/Chat Process.
Provide excellent customer service across different time zones.
Resolve customer queries effectively.

Skills

Excellent communication skills

Interpersonal skills

Customer service

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities

Voice Process/Chat Process
Provide excellent customer service to clients across different time zones
Resolve customer queries effectively and efficiently
Demonstrate strong communication and interpersonal skills

Location: Mumbai

NOTE - ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility

Graduate/Undergraduate degree
Freshers with excellent communication skills can apply (no prior experience required)
Candidates with 0-12 months of international voice process experience are also welcome to apply

Selection Process