Hiring For Canadian Voice Process - Freshers/Experienced

Tech Mahindra Limited; Mumbai Suburban; On-site; INR 330,000 - 550,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding

Competitive benefits package

Job summary

Tech Mahindra is hiring for UK & Canadian Voice roles in Mumbai. Freshers with excellent communication skills can apply; 0–12 months of international voice experience is welcome.

Roles involve voice process and chat with customers across multiple time zones, and require strong communication and interpersonal abilities. Candidates should be comfortable with rotational shifts (24x7) and will be evaluated through HR, VNA, and Ops interviews.

Qualifications

• Graduate/undergraduate degree required.
• Freshers with excellent communication skills can apply.
• 0–12 months of international voice process experience welcome.

Responsibilities

• Handle Voice/Chat processes for clients across time zones.
• Provide excellent customer service and resolve queries efficiently.
• Demonstrate strong communication and interpersonal skills in interactions.

Skills

Voice process

Customer service

Communication skills

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR UK & Canadian Voice - Experienced/Freshers

Key Responsibilities:

• Voice Process/Chat
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package