Hiring For International BPO

Tech Mahindra; Mumbai Suburban; On-site; INR 585,000 - 715,000; Full time

Benefits offered by this job

One-way cab facility (for addresses…)

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for an experienced International Voice Process role. You will handle voice and chat interactions across different time zones, delivering quality customer service and resolving queries efficiently.

The position requires a graduate/undergraduate degree and may involve rotational shifts 24x7. Cabs for routes within boundaries and a quick onboarding process are part of the offer, with compensation up to 6.5 LPA based on past CTC and interview performance.

Qualifications

• Graduate/Undergraduate degree.
• Candidates with 6 months of international voice process experience acceptable.

Responsibilities

• Voice Process/Chat Process.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice process experience

Communication skills

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Candidates with 6 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidates: Up to 6-5LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package

HR Team Tech Mahindra