Chat Process Executive

Tech Mahindra; Dadri; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Both-side cab facility

Job summary

Tech Mahindra is hiring for an international chat process at Noida, Sector 62, Embassy Galaxy Business Park. The role offers 3 LPA to 5 LPA with 5 working days and night/US shifts, along with a cab facility.

Graduate or undergraduate candidates with excellent English and good typing speed are invited. A minimum of 9 months international BPO customer service experience is mandatory.

Qualifications

• Excellent verbal and written English communication skills.
• Good typing speed.
• Graduate or undergraduate candidates may apply.
• Minimum 9 months international BPO customer service experience is mandatory.

Responsibilities

• Handle international customer queries via chat professionally.
• Provide accurate information and resolve issues within defined SLAs.
• Maintain customer satisfaction and follow process guidelines.
• Document interactions and update systems accordingly.

Skills

English skills

Typing speed

Education

Graduate or Undergraduate

Job description

Tech Mahindra is hiring for international chat process.

Job Location: Noida, Sector 62, Embassy Galaxy Business Park.

Job Highlights:

• Process: International Chat
• Salary: 3 LPA to 5 LPA
• Working Days: 5 Days
• Benefits: Both-side cab facility
• Shifts: Night Shifts / US Shifts

Eligibility Criteria For Chat Process:

• Excellent verbal and written English communication skills
• Good typing speed
• Graduate & Undergraduate both can apply
• Minimum 9 months international BPO customer service experience is mandatory.

Job Responsibilities:

• Handle international customer queries via chat professionally.
• Provide accurate information and resolve issues within defined SLAs.
• Maintain customer satisfaction and follow process guidelines.
• Document interactions and update systems accordingly.