International BPO Executive | Freshers | Gurgaon

Wsne Consulting; Gurugram District; On-site; INR 315,000 - 385,000; Full time

Benefits offered by this job

Night shifts

Roster off

Transport facility

Job summary

Wsne Consulting is seeking Customer Service Executives to engage with global clients and provide an exceptional service experience. Roles involve calls, emails, and chats, with emphasis on clear product explanations and maintaining satisfaction.

Candidates must have excellent English communication, strong negotiation skills, and the ability to work in rotational/night shifts. Undergraduate or graduate degrees are welcome, along with basic computer knowledge.

Qualifications

• Excellent English communication (verbal & written) is required.
• Strong negotiation and objection-handling skills are essential.
• Undergrad or graduate degree is acceptable.
• Strong problem-solving and interpersonal skills are expected.
• Ability to work in rotational/night shifts is required.
• Basic computer knowledge is expected.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Excellent English communication

Negotiation

Problem solving

Interpersonal skills

Night shifts

Basic computer knowledge

Education

Undergrad/ Graduate

Job description

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities:

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.
• Required Skills:
• Excellent communication skills in English (verbal & written).

Strong negotiation and objection-handling skills.

• Undergrad/Graduate both can apply
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 3.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.