Associate Customer Support | Entry Level | Gurgaon

Wsne Consulting; New Delhi, Gurugram District; On-site; INR 315,000 - 385,000; Full time

Benefits offered by this job

Night shifts

Roster Off

5 days working

Transport facility

Job summary

Wsne Consulting in India is seeking Customer Service Executives to engage with global clients. The role involves handling international customers, promoting satisfaction, and ensuring a seamless experience.

Responsibilities include taking calls, emails, and chats; explaining products; maintaining follow-ups; handling objections and building long-term relationships. Rotational shifts including night hours are required.

Qualifications

• Undergrad/Graduate both can apply.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts (including night shifts).
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Verbal English

Written English

Problem solving

Interpersonal skills

Call/email/chat support

Night shift readiness

Basic computer knowledge

Communication skills

Education

Undergraduate or Graduate degree acceptable

Job description

Job description

Job Summary : We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long‑term client relationships.

Requirements

• Undergrad/Graduate both can apply
• Excellent verbal and written communication skills in English
• Strong problem‑solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge
• Excellent Communication Skills

Salary & Benefits

• Salary upto 3.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.