Call Center Executive | Freshers | Gurgaon

Wsne Consulting; Gurugram District; On-site; INR 210,000 - 350,000; Full time

Benefits offered by this job

Night shifts

Incentives

5 days per week

Roster off

Transport facility (both sides)

Job summary

Wsne Consulting in Gurugram invites applications for Customer Service Executives to engage with global clients. The role focuses on delivering excellent service via calls, emails, and chats, explaining products, and maintaining strong follow-ups to ensure satisfaction.

The ideal candidates are graduates with excellent English communication, strong problem-solving and interpersonal skills, and the ability to work in rotational night shifts. Basic computer knowledge is required.

Qualifications

• Excellent communication skills in English (verbal & written).
• Strong negotiation and objection-handling skills.
• Undergrad/Graduate both can apply.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational shifts (including night shifts).
• Basic computer knowledge.

Responsibilities

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

English communication

Negotiation

Objection handling

Problem solving

Interpersonal skills

Rotational night shifts

Basic computer knowledge

Education

Undergrad/Graduate

Job description

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities:

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.
• Required Skills:
• Excellent communication skills in English (verbal & written).

Strong negotiation and objection-handling skills.

• Undergrad/Graduate both can apply
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 3.50 LPA
• Lucrative incentives
• Night Shifts
• 24*7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.