Non-Voice Process Executive | Freshers | Gurgaon

Wsne Consulting; Gurugram District; On-site; INR 315,000 - 385,000; Full time

Benefits offered by this job

Night shifts

Incentives

Roster Off

Transport facility

5 days working

24x7 shifts

Job summary

Wsne Consulting invites applications for Customer Service Executives to engage with international clients and promote exceptional service. The role focuses on delivering a seamless customer experience across calls, emails, and chats.

The ideal candidate will excel in English communication, possess strong problem-solving and interpersonal skills, and be comfortable with rotational night shifts. Undergraduate or graduate degrees are welcome.

Qualifications

• Excellent verbal and written communication in English.
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational nights shifts.
• Undergrad or Graduate degree (any field) acceptable.

Responsibilities

• Engage with customers via calls, emails and chats.
• Explain products and services effectively to clients.
• Maintain follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Skills

Excellent communication

Negotiation

Objection handling

Interpersonal skills

Basic computer knowledge

Education

Undergrad/Graduate

Job description

We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience.

Role & responsibilities:

• Engage with customers via calls, emails, and chats.


• Explain products and services effectively to clients.


• Maintain strong follow-ups and ensure high customer satisfaction.


• Handle objections, resolve queries, and build long-term client relationships.


• Required Skills:


• Excellent communication skills in English (verbal & written).

Strong negotiation and objection-handling skills.

• Undergrad/Graduate both can apply


• Excellent verbal and written communication skills in English


• Strong problem-solving and interpersonal skills


• Ability to work in rotational shifts (including night shifts)


• Basic computer knowledge

Salary & Benefits:

• Salary upto 3.50 LPA


• Lucrative incentives


• Night Shifts


• 24*7 Shifts


• 5 days working


• Roster Off


• Both side transport facility.