Inside Sales Specialist

D Succeed Learners Private Limited; New Delhi; On-site; INR 223,000 - 391,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Structured training

Growth opportunities

Job summary

D Succeed Learners Private Limited in Delhi is seeking an energetic Inside Sales Executive / Business Development Executive (BDE) to join our EdTech sales team. You will connect with prospective students and parents to understand their educational goals and recommend suitable courses or learning programs.

The ideal candidate should have strong communication, a customer-focused approach, and a passion for sales and education.

Qualifications

• 1–3 years of experience in sales, business development, telecalling, counselling, or customer-facing roles.
• Experience in EdTech, education counselling, inside sales, or B2C sales is a plus.

Responsibilities

• Generate leads through outbound calls, digital leads, referrals, and other sales channels.
• Connect with prospective students and parents to understand educational goals and requirements.
• Explain courses, programs, benefits, fees, and career outcomes clearly.
• Follow up consistently with leads through calls, WhatsApp, email, and other channels.
• Convert qualified leads into paid enrollments and achieve monthly sales targets.
• Maintain accurate lead and customer information in the CRM.
• Build strong relationships with prospective students and parents throughout the sales process.
• Handle customer queries, objections, and concerns professionally.
• Coordinate with counselling, academic, and operations teams to ensure a smooth enrollment experience.
• Track daily activities, conversions, follow-ups, and sales performance.

Skills

Strong communication

Sales mindset

Negotiation

Persuasion

Customer handling

Lead management

Education

Graduate in any discipline

Tools

CRM tools

MS Office/Google Workspace

Job description

Job Description: Inside Sales Executive ) – Business Development Executive (BDE)

Department: Sales / Business Development

Industry: EdTech / Education

Employment Type: Full-time

Experience: 1–3 years

About the Role

We are looking for an energetic and target-oriented Inside Sales Executive /Business Development Executive (BDE) to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their educational requirements, and recommending suitable courses or learning programs.

The ideal candidate should have strong communication and convincing skills, a customer-focused approach, and a passion for sales and education.

Key Responsibilities

• Generate leads through outbound calls, digital leads, referrals, and other sales channels.
• Connect with prospective students and parents to understand their educational goals and requirements.
• Explain courses, programs, benefits, fees, and career outcomes clearly.
• Follow up consistently with leads through calls, WhatsApp, email, and other channels.
• Convert qualified leads into paid enrollments and achieve monthly sales targets.
• Maintain accurate lead and customer information in the CRM.
• Build strong relationships with prospective students and parents throughout the sales process.
• Handle customer queries, objections, and concerns professionally.
• Coordinate with the counselling, academic, and operations teams to ensure a smooth enrollment experience.
• Track daily activities, conversions, follow-ups, and sales performance.
• Stay updated on courses, competitors, market trends, and industry developments.
• Excellent verbal and written communication skills.
• Strong sales, negotiation, and persuasion abilities.
• Good listening and customer-handling skills.
• Ability to understand customer needs and recommend appropriate solutions.
• Comfortable working with sales targets and performance metrics.
• Strong follow-up and relationship-building skills.
• Basic knowledge of CRM tools, MS Office/Google Workspace, and communication platforms.
• Positive attitude, self-motivation, and willingness to learn.
• Ability to work effectively in a fast-paced, target-driven environment.
• Graduate in any discipline.
• 1–3 years of experience in sales, business development, telecalling, counselling, or customer-facing roles.
• Experience in EdTech, education counselling, inside sales, or B2C sales will be an advantage.

Performance Metrics

The BDE will primarily be evaluated on:

• Monthly/quarterly revenue achievement
• Number of enrollments
• Follow-up and lead management efficiency
• Call/activity volume
• Customer engagement and experience

What We Offer

• Competitive salary with attractive performance-based incentives.
• Structured sales training and product training.
• Growth opportunities within the sales and business development team.
• Learning and development opportunities.
• Dynamic and performance-driven work environment.