Inside Sales Specialist

LearningShala; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

LearningShala, based in Noida, is seeking a full-time Inside Sales Specialist to engage with prospective students and guardians via calls, emails, and messaging platforms. You will qualify leads, manage inquiries, and coordinate with counseling and marketing teams to drive enrollments while upholding high ethical guidance.

The role emphasizes daily metrics, meeting individual and team targets, maintaining CRM records, and delivering a smooth end-to-end student experience in a fast-paced edtech

Qualifications

• Strong Inside Sales and Lead Generation experience in education or service industries.
• Excellent communication and customer service skills with ability to explain program details clearly.
• Focus on customer satisfaction and end-to-end student experience.
• Bachelor’s degree in business, marketing, education or related field preferred; familiarity with CRM and MS Office.
• Ability to work in a fast-paced, target-driven environment; edtech or counseling experience advantageous.

Responsibilities

• Manage inbound and outbound inquiries via calls, emails, and messaging platforms.
• Qualify leads and convert prospects into enrollments with collaboration from counseling and marketing teams.
• Maintain accurate CRM records and track daily metrics; meet targets.
• Provide feedback on student preferences and market trends to improve guidance and programs.

Skills

Inside Sales

Lead Generation

Communication

Customer Service

CRM familiarity

Organizational Skills

Education

Bachelor's degree in Business/Marketing/Education

Tools

CRM Systems

MS Office

Job description

Company Description

LearningShala is an online degree guidance platform founded in 2017 to make higher education choices clear, logical, and data-driven. The organization specializes in expert counseling and 1:1 mentoring, helping students compare 55+ top online universities on over 40 factors before making decisions. With a team of 200+ Verified Mentors, LearningShala has supported more than 10,000 students across India through admissions, career pathway planning, and post-admission services. The platform offers free, transparent guidance across 100+ online programs in business, IT, healthcare, arts, and other fields. Built on trust and data-backed insights, LearningShala enables students to make confident decisions that lead to meaningful careers.

Role Description

This is a full-time, on-site Inside Sales Specialist role based in Noida. The Inside Sales Specialist will engage with prospective students and guardians via calls, emails, and messaging platforms to understand their needs and recommend suitable online programs and universities. Responsibilities include managing inbound and outbound inquiries, qualifying leads, maintaining accurate records in CRM tools, and following up to convert prospects into enrollments. The role involves collaborating closely with counseling and marketing teams to ensure a smooth experience from initial contact through admission, while consistently focusing on customer satisfaction and ethical guidance. The Inside Sales Specialist will also track daily metrics, meet individual and team targets, and provide feedback on student preferences and market trends.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills, including experience with prospecting, lead qualification, and conversion in an education or service-oriented environment.
• Candidates should possess excellent Communication and Customer Service skills to handle student queries, explain program details clearly, and build trust through professional and empathetic interactions.
• Candidates should possess a focus on Customer Satisfaction, with the ability to manage expectations, resolve concerns, and ensure a positive end-to-end experience for prospective and enrolled students.
• Relevant qualifications such as a bachelor’s degree in business, marketing, education, or a related field are preferred, along with familiarity with CRM systems and basic MS Office tools.
• Ability to work in a fast-paced, target-driven environment, strong organizational skills, and prior experience in edtech, counseling, or telesales will be considered an advantage.