Inside Sales Specialist

Crackverbal; Bengaluru; On-site; INR 450,000 - 800,000; Full time

Job summary

CrackVerbal in Bengaluru is seeking an inside sales professional to nurture careers through MBA admissions consulting. You will run discovery calls, qualify prospects, and guide them through CrackVerbal's 5-phase process to strengthen candidacies.

You will manage the early pipeline, respond quickly to inbound leads, and schedule consultations. Proficiency with Zoho CRM and WhatsApp Business is required, with daily communication in English and a willingness to work from our Bengaluru office.

Qualifications

• 2-4 years in a consultative role in EdTech or professional services.
• Track record of hitting targets or managing client relationships.
• Proficiency with CRM tools (Zoho preferred) and WhatsApp Business.
• Excellent English communication (spoken and written).
• Based in Bengaluru and willing to work from our office full-time.

Responsibilities

• Run discovery calls with prospective clients exploring MBA programs, helping them see how CrackVerbal's 5-phase process can transform their candidacy.
• Own the early pipeline: respond to inbound leads within 2 hours, qualify prospects, and schedule consultations.
• Follow up relentlessly with long-runway prospects (students 1-2 years from applying).
• Manage your pipeline in Zoho CRM with discipline. Every lead logged, every interaction tracked, every next step scheduled.
• Close for the next step, not the sale, routing qualified prospects to the founder for the final conversation with a booked date/time.
• Handle test prep inquiries (GMAT, GRE, SAT) with the same care.
• Share market intelligence on objections and competitors to shape strategy.

Skills

Active listening

Follow-up discipline

English communication

CRM proficiency

WhatsApp Business

Tools

Zoho CRM

Job description

• Run discovery calls with prospective clients, working professionals exploring MBA programs. Listen deeply, understand their career trajectory, and help them see how CrackVerbal's 5-phase process can transform their candidacy.
• Own the early pipeline: respond to inbound leads within 2 hours, qualify prospects, and schedule consultations. Speed and warmth are your weapons.
• Follow up relentlessly with long-runway prospects (students 1-2 years from applying). They rarely reach out on their own; your systematic, calendar-driven outreach converts them.
• Manage your pipeline in Zoho CRM with discipline. Every lead logged, every interaction tracked, every next step scheduled. No lead dies on your watch.
• Close for the next step, not the sale. Your job is to build trust and route qualified prospects to the founder for the final conversation with a specific date and time booked.
• Handle test prep inquiries (GMAT, GRE, SAT) with the same care. These are often the entry point for future admissions consulting clients.
• Share market intelligence: what objections are you hearing? What competitors are prospects mentioning? Your insights directly shape our strategy.
  

Responsibilities

• Run discovery calls with prospective clients, working professionals exploring MBA programs. Listen deeply, understand their career trajectory, and help them see how CrackVerbal's 5-phase process can transform their candidacy.
• Own the early pipeline: respond to inbound leads within 2 hours, qualify prospects, and schedule consultations. Speed and warmth are your weapons.
• Follow up relentlessly with long-runway prospects (students 1-2 years from applying). They rarely reach out on their own; your systematic, calendar-driven outreach converts them.
• Manage your pipeline in Zoho CRM with discipline. Every lead logged, every interaction tracked, every next step scheduled. No lead dies on your watch.
• Close for the next step, not the sale. Your job is to build trust and route qualified prospects to the founder for the final conversation with a specific date and time booked.
• Handle test prep inquiries (GMAT, GRE, SAT) with the same care. These are often the entry point for future admissions consulting clients.
• Share market intelligence: what objections are you hearing? What competitors are prospects mentioning? Your insights directly shape our strategy.
  

Requirements

• 2-4 years in a consultative role: inside sales, customer success, career counseling, admissions advising, recruitment, or pre-sales at an EdTech/professional services company.
• Track record of hitting targets or managing client relationships with measurable outcomes.
• Proficiency with CRM tools (Zoho preferred) and WhatsApp Business.
• Excellent English communication spoken and written. You'll be talking to IIT/IIM-caliber professionals daily.
• Based in Bengaluru and willing to work from our office full-time.
  

Who You Are

• A natural listener. You ask one question and let the other person talk for three minutes and you actually hear them. Your discovery calls feel like a conversation with a trusted advisor, not a sales pitch.
• Disciplined about follow-up. You don't rely on memory or good intentions. You set reminders, log calls, and follow a system. If a prospect says call me in March, " you call them on March 1st.
• Curious about careers and education. You don't need to be an MBA expert (we'll teach you). But you're genuinely interested in why someone wants to leave a comfortable tech job to pursue an MBA at 28 That curiosity comes through on every call.
• Comfortable with premium positioning. Our admissions consulting starts at 1.5 lakh and goes higher. You don't flinch at that number; you understand that transformation has a price, and you communicate value, not cost.
• Gritty. You've been through something hard and come out the other side. You don't crumble when a prospect ghosts you or a week goes sideways. You regroup and keep going.