Sales Development Representative

Uplers Solutions Private Limited.; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Uplers Solutions Private Limited. is seeking an SDR to drive US outbound efforts from our Bangalore office on the US shift (6:00 PM–3:00 AM IST). You’ll research accounts, build lists, and run multi-channel outreach to book qualified meetings for the sales team.

Ideal candidates have 1–2 years in SDR/BDR roles, experience with Sales Navigator, Apollo, ZoomInfo and CRM/SaaS tools, and strong English communication for US prospects. Five-day workweek, no remote option.

Qualifications

• 1–2 years of SDR/BDR experience selling software to US customers.
• Hands-on with cold calling, cold email and LinkedIn outreach.
• Clear English for calls with US prospects.
• Experience researching accounts and building prospect lists with tools like Sales Navigator, Apollo, ZoomInfo.
• Working knowledge of a CRM and a sales engagement tool (Salesmate, HubSpot, Salesforce, Lemlist, Outreach or Salesloft).
• Willing to work from Bangalore office on US shift (6:00 PM–3:00 AM IST).

Responsibilities

• Build and prioritize the pipeline using target accounts and ICP criteria.
• Run multi-channel outbound: cold calls, cold email, LinkedIn, and voicemail.
• Qualify opportunities and hand over to Account Executives with context.
• Run discovery questions to understand problems and processes.

Skills

Cold calling

Cold email

LinkedIn outreach

Prospect research

CRM experience

Multi-channel outreach

Objection handling

Discovery questions

US market awareness

Tools

Sales Navigator

Apollo

ZoomInfo

Salesmate

HubSpot

Salesforce

Lemlist

Outreach

Salesloft

Job description

What We Are Looking For

Must have

• 1 to 2 years of experience as an SDR, BDR or similar outbound role, selling software or SaaS to customers in the US market.
• Hands-on experience with cold calling, cold email and LinkedIn outreach, and with booking qualified meetings for a sales team.
• Clear, confident spoken and written English that works well on calls with US prospects.
• Experience researching accounts and building prospect lists with tools like Sales Navigator, Apollo, ZoomInfo or similar.

• Working knowledge of a CRM and a sales engagement tool (for example Salesmate, HubSpot, Salesforce, Lemlist, Outreach or Salesloft).

• Comfort handling objections and running a short discovery conversation.
• Willingness to work from our Bangalore office on the US shift (6:00 PM to 3:00 AM IST, Monday to Friday).

Good to have

• Exposure to selling into logistics, freight forwarding, customs brokerage, supply chain or manufacturing.

• Familiarity with ERP, TMS or workflow automation tools, or with document-heavy processes.

• Experience selling to operations leaders (COO, VP Operations, Director of Logistics).
• A record of improving messaging, sequences or processes in a previous role.

How you work

• Curious: you research deeply before you pick up the phone.
• Structured: you break a problem into parts and can explain your reasoning clearly.
• Ownership-driven: you do not wait to be told. You spot problems, bring solutions, and keep asking, "How can I make the company better?"
• Confident under pressure: you can defend your ideas, take feedback and change your mind when the evidence says so.
• Resilient and disciplined: you stay consistent through rejection, long night shifts and slow weeks.
• A strong communicator: on the phone, in writing and in front of senior people.

Why Join Us

• Direct exposure to the CRO and CEO, and a real voice in how we go to market.
• The chance to build an outbound engine for a new industry rather than follow a fixed script.
• A fast-growing environment where ownership and good ideas are rewarded.
• Hands-on learning across sales, marketing and product at an AI company.

Bangalore, India. Work from the office (no remote or hybrid).

Role Sales Development Representative (SDR), US market outbound

Location Bangalore, India. Work from the office (no remote or hybrid).

Shift 6:00 PM to 3:00 AM IST, to cover US business hours

Working days Five days a week, Monday to Friday

Experience 1 to 2 years as an SDR/BDR selling software or SaaS to US customers

Industries Customs Broking (to start), with scope to open new industries

Works with Sales leadership (CRO and CEO), Account Executives, Marketing and Product

Employment type Full-time

What You Will Do

1. Understand industries and accounts
   • Research one industry at a time: how its operations work, where documents slow things down, what it costs them, and why they would care about Docxster.
   • Learn the competitive picture: the software our prospects already use (ERPs, TMS, freight and customs platforms, OCR and automation tools) and where Docxster replaces or complements it.
   • Track market triggers that signal buying intent, such as new trade lanes, compliance or audit pressure, ERP rollouts, and hiring for data entry or documentation roles.
2. Build and prioritize the pipeline
   • Find target companies using sources such as LinkedIn Sales Navigator, Apollo, intent data, industry directories, job boards, trade associations and news.
   • Score and rank accounts against our Ideal Customer Profile (size, geography, systems, pain, buying signals) so the best accounts get worked first.
   • Build and maintain clean lists, mapping the right people at each account: decision makers, influencers, users and potential blockers.
   • Verify contact data (email, phone, title, LinkedIn) before outreach, and keep records accurate.
3. Run multi-channel outbound
   • Reach prospects through cold calls, cold email, LinkedIn and voicemail, in a planned sequence with timely follow-ups.
   • Research each account before you reach out, so every message is relevant and personal rather than generic.
   • Adapt your pitch to the person you are speaking to. A COO, an Operations Head, a Director, a VP and a Manager each care about different things, and your message should reflect that.
   • Keep a steady, consistent outreach rhythm every day. Quality of conversation matters as much as activity.
4. Handle objections and qualify
   • Respond calmly and intelligently to common pushback: "We already have OCR", "We already use CargoWise", "We already have automation", "We do not have a budget", "Call me later". Understand why an objection is being raised, not just how to counter it, and turn it into a real conversation.
   • Qualify opportunities properly so Account Executives spend time only on prospects who fit.
5. Run discovery and hand over cleanly
   • When a prospect agrees to a meeting, ask business-level questions (not scripted ones) about their problems, current process, impact, decision process, urgency, stakeholders, budget and success criteria.
   • Hand over each opportunity to the Account Executive with clear context, so the prospect never has to repeat themselves.
6. Be the voice of the market
   • Bring back what you hear on calls: objections, competitor mentions, language prospects use, and patterns across accounts.
   • Challenge our assumptions about industries, ICP and messaging, and back your view with evidence.
   • Propose new industries, segments, plays and messaging improvements, and help test them.
   • Share insights with Marketing (content and messaging), Product (feature and positioning feedback) and Leadership (strategy).
7. Stay organized and accountable
   • Log every activity, conversation and next step in the CRM (Salesmate), and keep your pipeline and notes up to date.
   • Organize your lists, research, sequences and learnings so that others can follow and reuse your work.
   • Take part in regular pipeline reviews and report on what is working, what is not, and what you will change.