Inside Sales Representative

LearningShala; Dadri; On-site; INR 279,000 - 502,000; Full time

Job summary

LearningShala is hiring an Inside Sales Representative for an on-site role in Noida. You will engage prospective students through calls, understand their educational goals, and recommend online programs from LearningShala’s partner universities.

You will nurture leads, explain courses and admission steps, and support applicants through the application process. You’ll work with counseling and operations teams to ensure smooth enrollment and accurate CRM records while aiming to meet sales targets

Qualifications

• Strong inside sales skills with consultative selling.
• Customer service skills with empathy and clarity.
• Lead generation, prospecting, follow-ups, pipeline management.
• Account management to build long-term relationships through admission lifecycle.
• Excellent English and Hindi communication, written and spoken.
• Experience with CRM systems, spreadsheets; edtech or education counseling an advantage.
• Proactive, target-driven mindset in a fast-paced, student-centered environment.
• Bachelor’s degree or equivalent professional experience in sales or customer-facing roles.

Responsibilities

• Engage prospective students via inbound and outbound calls.
• Explain courses, fees, and admission processes clearly.
• Nurture leads and manage follow-ups to move applicants through the admission lifecycle.
• Maintain accurate CRM records and collaborate with counseling and operations teams.
• Help the team meet individual and group sales targets while upholding service standards.

Skills

Inside Sales

Customer Service

Lead Generation

Account Management

English & Hindi communication

CRM systems

Spreadsheets

Edtech knowledge

Proactive mindset

Bachelor's degree

Education

Bachelor's degree

Tools

CRM software

Spreadsheets

Job description

Company Description

LearningShala is an online degree and counseling platform founded in 2017 to make higher education choices clear, data-backed, and confidence-driven. The company helps students compare 100+ top online universities across 40+ factors and supports them through admissions, career pathway planning, and post-admission services. With a team of 200+ Verified Mentors, LearningShala provides free, transparent 1:1 counseling sessions to students across India for programs in business, IT, healthcare, arts, and more. The organization operates as a trust-first platform, using expert guidance and structured information to simplify the higher education journey and enable informed career decisions.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Noida. This role involves engaging prospective students through inbound and outbound calls, understanding their educational and career goals, and recommending suitable online programs offered through LearningShala’s partner universities. The representative will nurture leads, conduct follow-up communications, provide clear information on courses, fees, and admission processes, and support students through application completion. They will work closely with counseling and operations teams to ensure smooth enrollment, maintain accurate records in CRM tools, and contribute to meeting individual and team sales targets while upholding a high standard of service and ethical guidance.

Qualifications

• Candidates should possess strong Inside Sales skills, including consultative selling and conversion of qualified leads.
• Candidates should possess Customer Satisfaction and Customer Service skills to deliver clear, empathetic, and solution-oriented support.
• Candidates should possess Lead Generation skills, including prospecting, follow-ups, and pipeline management.
• Candidates should possess Account Management skills to build long-term relationships and manage student interactions through the admission lifecycle.
• Strong communication skills in English and Hindi, with the ability to explain complex information in a simple, structured way.
• Comfort with using CRM systems, spreadsheets, and online communication tools; prior experience in edtech or education counseling is an advantage.
• Proactive, target-driven mindset with the ability to work in a fast-paced, student-centered environment.
• Preferably a bachelor’s degree in any discipline or equivalent professional experience in sales or customer-facing roles.