Inside Sales/Presales Executive

Pune Gas; Pune District; On-site; INR 500,000 - 800,000; Full time

Job summary

Pune Gas is seeking an experienced inside sales professional to join our customer-facing team in Pune. The role requires handling high-volume inquiries, running discovery conversations, and maintaining CRM records. Training will cover Pune Gas products and qualification processes.

This is an on-site role with six-day work weeks, including Saturday half-day. Ideal candidates bring 3+ years in similar roles, strong English/Hindi, and proficiency in CRM and Excel.

Qualifications

• 3+ years in inside sales, pre-sales, contact centres or phone-led customer engagement; real estate or B2B manufacturing exposure preferred.
• Excellent spoken English and Hindi, with confidence handling a high volume of customer conversations; additional Indian languages are an advantage.
• Hands-on proficiency with CRM systems and strong Microsoft Excel skills, including practical reporting, filters and lookups.
• A warm, assured telephone manner, strong listening ability, process discipline and a customer-first mindset.

Responsibilities

• Respond promptly and professionally to inbound enquiries from calls, digital campaigns, the website, events and other channels.
• Run structured discovery conversations to understand industry, application, requirement, urgency and purchase readiness; qualify and prioritise every lead.
• Record complete information and call notes in the CRM, maintain accurate pipeline stages, schedule follow-ups and prevent lead leakage.
• Coordinate warm hand-offs to regional sales teams and track next actions so every qualified opportunity moves forward.
• Maintain Excel-based trackers and CRM reports covering lead status, response time, follow-up discipline and conversion trends.
• Deliver a consistent customer experience through active listening, clear communication and confident objection handling.

Skills

Inside sales

CRM proficiency

Excel reporting

English & Hindi fluency

Tools

CRM systems

Microsoft Excel

Job description

• Respond promptly and professionally to inbound enquiries from calls, digital campaigns, the website, events and other channels.
• Run structured discovery conversations to understand industry, application, requirement, urgency and purchase readiness; qualify and prioritise every lead.
• Record complete information and call notes in the CRM, maintain accurate pipeline stages, schedule follow-ups and prevent lead leakage.
• Coordinate warm hand-offs to regional sales teams and track next actions so every qualified opportunity moves forward.
• Maintain Excel-based trackers and CRM reports covering lead status, response time, follow-up discipline and conversion trends.
• Deliver a consistent customer experience through active listening, clear communication and confident objection handling.

WHAT YOU BRING

• Minimum 3 years in inside sales, pre-sales, contact centres or phone-led customer engagement; real estate or B2B manufacturing exposure preferred.
• Excellent spoken English and Hindi, with confidence handling a high volume of customer conversations; additional Indian languages are an advantage.
• Hands-on proficiency with CRM systems and strong Microsoft Excel skills, including practical reporting, filters and lookups.
• A warm, assured telephone manner, strong listening ability, process discipline and a customer-first mindset.

WHAT SETS YOU APART

Full training on Pune Gas products, solutions and qualification processes will be provided. Prior experience with industrial enquiries and multi-stage lead qualification is an advantage.

WHY BUILD YOUR CAREER WITH US

Join a growing customer-facing function with structured learning, meaningful ownership and the potential for long-term professional growth.

• READY TO MAKE AN IMPACT? This position is based at the Pune Gas headquarters in Pune and is strictly work-from-site; hybrid and work-from-home arrangements are not available. Women candidates are encouraged to apply

Work from office,6 days working, Saturday Half day