Inside Sales Growth Manager

Frido; Pune District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Frido is seeking a revenue-focused sales leader to drive growth for its high-volume B2C inside sales team in Pune. You will own revenue targets, improve conversions and help 120+ agents close more deals month after month.

You’ll be a closer at heart and a builder by nature, with a track record of selling, leading sellers, and growing revenue on an Indian B2C inside sales floor. This role reports to the Head of Inside Sales and partners with Group Heads.

Qualifications

• 6–8 years of experience, with at least 3–4 years in inside sales in India.
• Strong track record in B2C inside sales with revenue targets met or exceeded.
• Experience leading sales teams and coaching TLs and agents to higher conversion.
• Deep understanding of the Indian B2C buyer, pricing sensitivity and phone-based selling.
• Data-driven: comfortable with funnels, conversion metrics and revenue reporting.
• Experience in health, wellness, D2C or consumer products is a plus.
• High energy, hands-on, and excited by growth targets.

Responsibilities

• Own revenue growth targets across categories in partnership with the Head of Inside Sales and Group Heads.
• Find and act on conversion opportunities across the funnel: lead quality, follow-ups, pitch, pricing, offers and closing.
• Coach TLs and agents on closing techniques, objection handling and high-value deals; step in on key calls when needed.
• Build and refine sales pitches, scripts and incentive structures that drive performance.
• Analyse sales data to spot trends, top performers and leaking deals, and turn insights into action.
• Drive initiatives in upselling, cross-selling and repeat purchases.
• Introduce systems and tools that help agents close faster, such as lead prioritisation, follow-up automation and sales enablement content.

Skills

Inside sales leadership

Revenue growth

Coaching TLs

Data-driven

Pricing sensitivity

Tools

CRM tools

Job description

Location: Pune

Experience: 6 - 8 years (minimum 3 - 4 years in inside sales)

Working Days: 6 Days a week

About the role

Frido runs a high-volume B2C inside sales team of 120+ agents across multiple health and wellness categories. We’re looking for a revenue-focused sales leader to drive growth, improve conversions and help the team close more deals, month after month.

You’ll be a closer at heart and a builder by nature: someone who has sold, has led sellers, and knows what it takes to grow revenue on an Indian B2C inside sales floor.

What you’ll do

• Own revenue growth targets across categories in partnership with the Head of Inside Sales and Group Heads
• Find and act on conversion opportunities across the funnel: lead quality, follow-ups, pitch, pricing, offers and closing
• Coach TLs and agents on closing techniques, objection handling and high-value deals; step in on key calls when needed
• Build and refine sales pitches, scripts and incentive structures that drive performance
• Analyse sales data to spot trends, top performers and leaking deals, and turn insights into action
• Drive initiatives in upselling, cross-selling and repeat purchases
• Introduce systems and tools that help agents close faster, such as lead prioritisation, follow-up automation and sales enablement content
• Act as the Head of Inside Sales’ right hand on growth, freeing leadership to scale the business

What we’re looking for

• 6–8 years of experience, with at least 3–4 years in inside sales in India
• Strong track record in B2C inside sales with consistently met or exceeded revenue targets
• Experience leading sales teams and coaching TLs and agents to higher conversion
• Deep understanding of the Indian B2C buyer, pricing sensitivity and phone-based selling
• Data-driven: comfortable with funnels, conversion metrics and revenue reporting
• Experience in health, wellness, D2C or consumer products is a plus
• High energy, hands-on, and excited by growth targets