Inside Sales Executive For a leading Billing Software company in Noida

GIST Management Solutions; Delhi; On-site; INR 350,000 - 420,000; Full time

Job summary

GIST Management Solutions in Noida is hiring a Direct Sales / Inside Sales Executive for HO to drive product demos and close direct sales over the phone with customers generated through cold calling. The role requires 1-6 years of experience, is a Full-Time, Permanent position at the Head Office, and involves lead management, product demos, pricing quotes, and achieving monthly sales targets.

You will coordinate with billing and activation after closure, ensuring CRM updates and ongoing

Qualifications

• Excellent communication and convincing skills.
• Strong telephone sales and negotiation abilities.
• Ability to conduct effective online/product demos.
• Strong objection-handling and closing skills.
• Knowledge of CRM/Lead Management systems.
• Customer-centric approach.

Responsibilities

• Lead management of HO, digital campaigns and cold calling.
• Conduct product demos via phone, video call or online meeting.
• Prepare quotations and communicate applicable schemes/offers.
• Close direct sales and coordinate billing activation.
• Follow up on opportunities and re-engage leads.
• Update CRM with lead interactions and outcomes.
• Meet monthly sales and revenue targets.
• Share status with reporting manager.

Skills

Communication

Phone sales

Product demos

Negotiation

CRM basics

Lead management

Customer focus

Follow-up discipline

Sales targets

Software sales

Tools

CRM

Job description

We are hiring Direct Sales Executive for Inside sales for a leading Billing, Accounting and Inventory Software company in Noida

Job Title: Direct Sales / Inside Sales Executive - HO
Location: Noida- Head Office
CTC: Upto 4.2 LPA
Experience: 1-6 Years
Employment Type: Full-Time, Permanent
Department: Sales / Direct Sales
Industry: Software / ERP / Business Software

About the Role

The primary responsibility of this team will be to conduct product demos and close direct sales over the phone with customers generated through cold calling.

Key Responsibilities

1. Lead Management

• Receive and manage leads from HO, digital campaigns, website, references and other sources, along with self-generated leads through cold calling.
• Contact assigned leads within the defined TAT.
• Understand customer requirements, business profile and software needs.
• Prioritize leads based on potential and buying intent.
• Maintain accurate lead status and remarks in the panel/CRM.

2. Product Demo

• Conduct product demos through phone, video call or online meeting as required.
• Explain relevant product features, benefits, editions and pricing.
• Customize the demo according to the customer's business requirement.
• Handle customer queries and provide suitable product recommendations.
• Ensure every qualified lead receives an appropriate demo/follow-up.

3. Direct Sales Closure

• Take complete ownership of the lead from initial contact to sales closure.
• Generate quotations and communicate applicable schemes/offers.
• Handle customer objections related to price, features, competition and product suitability.
• Negotiate within approved commercial guidelines.
• Convert qualified leads into direct sales, including both HO-generated and self-generated leads.
• Coordinate with internal teams for billing, payment and activation after closure.

4. Follow-up & Conversion

• Maintain a structured follow-up plan for all open opportunities.
• Follow up with customers through calls, WhatsApp and other approved communication channels.
• Identify the reason for non-conversion and take corrective action.
• Re-engage old, pending and high-potential leads.
• Ensure no qualified lead remains unattended or without a defined next action.

5. Revenue & Target Achievement

• Achieve assigned monthly sales and revenue targets.
• Maintain required lead-to-demo and demo-to-sale conversion ratios.
• Focus on improving overall lead conversion across HO-generated and self-generated leads.
• Identify high-value opportunities and prioritize them for closure.
• Contribute to the overall Direct Sales revenue of HO.

Daily Responsibilities

• Review and prioritize HO-generated leads and plan daily cold-calling activities.
• Complete first contact within defined TAT.
• Conduct scheduled product demos.
• Make follow-up calls on open opportunities.
• Work on hot and high-potential leads for immediate closure.
• Update every lead interaction and outcome in the panel/CRM.
• Share daily sales, demo and conversion status with the reporting manager.
• Coordinate with internal teams for successful order processing and activation.

Required Skills

• Excellent communication and convincing skills.
• Strong telephone sales and negotiation skills.
• Ability to conduct effective online/product demos.
• Strong objection-handling and closing skills.
• Customer-centric approach.
• Good follow-up and lead-management discipline.
• Basic knowledge of CRM / Lead Management systems.
• Ability to work with sales targets and performance metrics.
• Good understanding of business processes and software solutions is preferred.

Preferred Experience

• 1-6 years of experience in Inside Sales, Tele-Sales, Direct Sales, SaaS/Software Sales or B2B Sales.
• Experience in selling ERP, accounting, billing, POS or business software will be an added advantage.