Key Responsibilities:
- Lead Generation: Identify and engage potential customers, including contractors, builders, dealers,
construction companies, and individual home builders.
- Customer Engagement: Make outbound calls to prospective customers and handle inbound inquiries.
- Sales Conversion: Record customer requirements, connect decision makers, recommend suitable cement
and building material products, and convert inquiries into orders.
- Quotation & Follow-ups: Prepare and share quotations, follow up on pending inquiries, negotiate
commercially within approved guidelines, and close deals.
- Relationship Management: Build and maintain long-term relationships with customers to encourage repeat
business and referrals.
- Order Coordination: Coordinate with internal teams, suppliers, and logistics partners to support timely order
processing and delivery.
- CRM & Reporting: Maintain accurate customer records, update lead status, and track calls, follow-ups,
orders, and sales performance.
- Target Achievement: Meet monthly sales, revenue, lead conversion, and customer acquisition targets.
- Market Intelligence: Track customer feedback, competitor pricing, and market trends to identify new sales
opportunities.
- Collection: Ensure timely collection of payments from customers
Required Qualifications:
- Graduate in any discipline; a business or sales-related qualification is preferred.
- 13 years of experience in inside sales, tele-sales, B2B sales, or customer acquisition is preferred.
- Experience in cement, construction materials, real estate, or building materials will be an advantage.
- Freshers with excellent communication and a strong interest in sales may also apply.
Skills & Competencies:
- Excellent verbal communication and convincing skills.
- Strong negotiation, objection-handling, and closing abilities.
- Customer-oriented approach and a positive attitude.
- Ability to work with sales targets and deadlines.
- Basic knowledge of MS Excel, email, CRM tools, and digital communication platforms.
- Good follow-up, time management, and organizational skills.
- Ability to work independently and collaboratively with the sales team.