Assistant Manager – Inside Sales

People, Jobs, and News; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

People, Jobs, and News in Bengaluru, India, is looking for an Inside Sales professional to engage customers through calls, WhatsApp, email, and other channels. You will understand needs, recommend products, explain specs/pricing, and manage objections to close deals.

The role requires 2+ years in inside sales or related fields, with strong communication skills and a focus on achieving monthly targets. High-value product experience is preferred, and familiarity with laptops/tech is a plus.

Qualifications

• 2+ years of experience in Inside Sales / Telesales / B2C Sales / High-Value Product Sales.
• Experience in selling high-value products is strongly preferred.
• Excellent verbal and written communication skills.
• Strong customer-handling and relationship-building abilities.
• Confident in objection handling, negotiation, and sales closure.
• Strong follow-up skills with ownership of the sales pipeline.
• Comfortable working with sales targets, KPIs, and performance metrics.
• Ability to understand customer requirements and recommend appropriate solutions.
• Basic understanding of laptops, computers, or technology products will be an added advantage.
• Strong persuasion, presentation, and problem-solving skills.

Responsibilities

• Connect with customers through calls, WhatsApp, email, and other communication channels to understand their requirements.
• Understand customer needs, preferences, and budgets and recommend suitable products.
• Explain product specifications, pricing, warranty, features, and other relevant details clearly.
• Handle customer queries, objections, negotiations, and concerns effectively.
• Follow up with prospective customers and maintain an active sales pipeline.
• Convert qualified leads into orders and consistently achieve monthly sales targets.
• Build strong customer relationships and ensure a smooth and professional buying experience.
• Identify opportunities for upselling and cross-selling relevant products or services.
• Coordinate with internal teams regarding product availability, pricing, order processing, and delivery.
• Maintain accurate records of customer interactions, follow-ups, and sales activities.
• Track sales performance and contribute towards achieving overall team targets.

Skills

Inside sales

Sales

Communication

B2C

Job description

• Connect with customers through calls, WhatsApp, email, and other communication channels to understand their requirements.
• Understand customer needs, preferences, and budgets and recommend suitable products.
• Explain product specifications, pricing, warranty, features, and other relevant details clearly.
• Handle customer queries, objections, negotiations, and concerns effectively.
• Follow up with prospective customers and maintain an active sales pipeline.
• Convert qualified leads into orders and consistently achieve monthly sales targets.
• Build strong customer relationships and ensure a smooth and professional buying experience.
• Identify opportunities for upselling and cross-selling relevant products or services.
• Coordinate with internal teams regarding product availability, pricing, order processing, and delivery.
• Maintain accurate records of customer interactions, follow-ups, and sales activities.
• Track sales performance and contribute towards achieving overall team targets.

Key Responsibilities

• Connect with customers through calls, WhatsApp, email, and other communication channels to understand their requirements.
• Understand customer needs, preferences, and budgets and recommend suitable products.
• Explain product specifications, pricing, warranty, features, and other relevant details clearly.
• Handle customer queries, objections, negotiations, and concerns effectively.
• Follow up with prospective customers and maintain an active sales pipeline.
• Convert qualified leads into orders and consistently achieve monthly sales targets.
• Build strong customer relationships and ensure a smooth and professional buying experience.
• Identify opportunities for upselling and cross-selling relevant products or services.
• Coordinate with internal teams regarding product availability, pricing, order processing, and delivery.
• Maintain accurate records of customer interactions, follow-ups, and sales activities.
• Track sales performance and contribute towards achieving overall team targets.

Candidate Profile

• 2+ years of experience in Inside Sales / Telesales / B2C Sales / High-Value Product Sales.
• Experience in selling high-value products is strongly preferred.
• Excellent verbal and written communication skills.
• Strong customer-handling and relationship-building abilities.
• Confident in objection handling, negotiation, and sales closure.
• Strong follow-up skills with ownership of the sales pipeline.
• Comfortable working with sales targets, KPIs, and performance metrics.
• Ability to understand customer requirements and recommend appropriate solutions.
• Basic understanding of laptops, computers, or technology products will be an added advantage.
• Strong persuasion, presentation, and problem-solving skills.

What We Offer

• Opportunity to work in a fast-growing business environment.
• High ownership and direct exposure to customer-facing sales.
• Opportunity to handle high-value sales conversations and grow within the organization.
• Performance-driven career growth opportunities.

Skills: inside sales,sales,communication,b2c