Inside Sales Executive

PrepLadder; Chandigarh; On-site; INR 300,000 - 500,000; Full time

Job summary

An e-learning company is seeking an enthusiastic Academic Counselor to drive sales growth. You'll be responsible for engaging potential customers via phone, addressing their inquiries, and maintaining relationships. Excellent communication and interpersonal skills are essential. This is a full-time position based in Chandigarh, India, where you can contribute to business development and customer satisfaction.

Qualifications

• Ability to learn about products and services and describe them to prospects.
• Excellent knowledge of English.
• Cool-tempered and able to handle rejection.

Responsibilities

• Contact potential or existing customers to inform them about a product or service.
• Answer questions about products or the company.
• Handle grievances to preserve the company’s reputation.
• Keep records of calls and sales.

Skills

Excellent communication skills

Interpersonal skills

Negotiation skills

Customer relationship management

Job description

Lead- HR & HRBP at PrepLadder by Unacademy | IIM-Rohtak | Business Partnering | Leading- Talent Acquisition & Employee Engagements | Stakeholder…

Job Brief: We are looking for an enthusiastic Academic Counselor to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Academic Counselor must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Seniority level

Associate

Employment type

Full-time

Job function

Sales, Education, and Strategy/Planning

Industries

E-Learning Providers, Education, and Business Consulting and Services

Referrals increase your chances of interviewing at PrepLadder by 2x