Inside Sales Executive

NIIT Limited; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

NIIT Limited is seeking an Inside Sales Executive to generate qualified sales pipeline by identifying potential clients and initiating outreach. The role involves engaging CXOs and decision-makers, setting up high-quality meetings, and collaborating with delivery teams to align on customer requirements.

The position emphasizes strong communication, persistence, and the ability to convert outreach into business opportunities.

Qualifications

• Excellent written and verbal communication skills.
• Persistent hunter mentality with outbound prospecting experience.
• Ability to qualify leads and handover to sales teams.
• Familiarity with CRM tools and pipeline management is a plus.

Responsibilities

• Identify and build a strong pipeline of potential clients, focusing on enterprises.
• Outreach via cold calls, emails, LinkedIn, and other channels to generate meetings.
• Conduct discovery to understand customer needs and capture qualification criteria.
• Collaborate with delivery teams to align on requirements and ensure smooth handover of opportunities.
• Maintain accurate CRM records and track outreach effectiveness to improve conversions.
• Meet and exceed targets for outreach, meetings, and pipeline contributions.

Job description

The Inside Sales Executive is responsible for generating qualified sales pipeline by identifying potential clients, initiating outreach, and setting up high-quality meetings for the sales team. The role focuses on engaging with decision-makers across enterprises, understanding customer requirements, and enabling business opportunities. This position requires strong communication skills, persistence, and the ability to convert outreach efforts into meaningful sales engagements.

Key Responsibilities

1. Pipeline Generation & Prospecting

• Identify and build a strong pipeline of potential clients, with a focus on GCCs and large enterprises.
• Conduct outbound prospecting through cold calling, email campaigns, LinkedIn outreach, and other channels.
• Research target accounts and identify key decision-makers and stakeholders.

2. Outreach & Meeting Generation

• Initiate contact with CXOs, business unit heads, and L&D/HR stakeholders.
• Secure qualified meetings and appointments for the sales/account management team.
• Drive consistent outreach efforts to achieve weekly and monthly targets.

3. Customer Discovery & Qualification

• Conduct initial discovery calls to understand customer needs and business challenges.
• Capture detailed training and capability-building requirements.
• Qualify leads based on defined criteria before passing them to the sales team.

4. Collaboration & Opportunity Handover

• Work closely with solutioning and delivery teams to align on customer requirements.
• Ensure smooth handover of qualified opportunities to account managers/closing team.
• Stay engaged with prospects for follow-ups and future revenue opportunities.

5. CRM & Pipeline Management

• Maintain accurate and up-to-date records of leads, interactions, and pipeline status in CRM tools.
• Track outreach effectiveness and continuously improve conversion rates.
• Ensure discipline in reporting and data management.

6. Performance & Target Achievement

• Meet and exceed defined outreach, meeting-setting, and pipeline generation targets.
• Monitor individual performance metrics and take proactive actions for improvement.
• Stay updated with industry trends, customer needs, and competitive landscape.

Key Performance Metrics

• Number of Qualified Leads Generated
• Number of Meetings Set with Decision-Makers
• Conversion Rate (Lead to Opportunity)
• Pipeline Contribution to Sales Team
• Outreach Activity (Calls, Emails, LinkedIn Touchpoints)