Inside Sales Executive

Mindlogicx Infratec; Bengaluru; On-site; INR 350,000 - 700,000; Full time

Job summary

Mindlogicx Infratec in Bengaluru, India is seeking a proactive Inside Sales/Lead Qualification professional to manage inbound and assigned leads, qualify prospects, and drive initial discussions to create sales opportunities.

You will coordinate product demos, follow up diligently, maintain CRM data, and collaborate with Pre-Sales and Sales teams to map requirements to Mindlogicx solutions and help achieve monthly targets.

Qualifications

• Manage leads from assigned databases and inquiries.
• Contact leads within defined response timelines.
• Qualify prospects based on need, budget, authority and purchase timeline.
• Maintain accurate lead details in CRM.
• Categorize leads as hot, warm, cold or not qualified.

Responsibilities

• Receive and manage leads from assigned databases, enquiries and other approved sources.
• Contact leads within the defined response timeline.
• Understand customer requirements and qualify prospects based on need, budget, authority and purchase timeline.
• Maintain accurate lead details and status in the CRM/sales tracker.
• Categorize leads as hot, warm, cold or not qualified.
• Conduct calls, emails and online meetings with prospective customers.
• Understand customer requirements and provide relevant product information.
• Maintain regular communication with qualified prospects.
• Ensure timely follow-up on every active lead.
• Explain product features, benefits and applicable use cases to prospects.
• Conduct basic product demonstrations wherever applicable.
• Coordinate with Pre-Sales/Product teams for detailed or customized demonstrations.
• Ensure prospects receive the required product information and sales collateral.
• Convert qualified leads into sales opportunities.
• Identify customer requirements and map them to suitable Mindlogicx solutions.
• Coordinate with BDA/BDM/Sales Manager for opportunities requiring field visits or strategic engagement.
• Ensure qualified opportunities are transferred to the appropriate sales owner with complete information.
• Coordinate with the concerned sales team for proposals and quotations.
• Follow up on proposals, demos and commercial discussions.
• Track customer feedback and next action dates.
• Ensure no qualified opportunity remains unattended or without a defined next action.
• Support the sales team in converting qualified opportunities into customers.
• Follow up with decision-makers and influencers.
• Support closure of smaller/inside-sales opportunities directly where assigned.
• Contribute to monthly and quarterly revenue targets.
• Maintain an updated lead and opportunity pipeline.
• Track lead source, qualification status, opportunity value, probability and expected closure date.
• Identify ageing and inactive leads and initiate appropriate follow-up.
• Maintain sufficient qualified opportunities to support assigned targets.
• Maintain accurate customer and prospect databases.
• Update contact details, discussions, requirements and follow-up history.
• Ensure all sales activities are recorded in the CRM/sales tracker.
• Avoid duplicate or incomplete lead records.
• Submit daily/weekly activity reports as required.
• Report number of leads contacted, qualified, demos conducted, opportunities created and conversions.
• Provide weekly pipeline and follow-up status to the Reporting Manager.
• Highlight challenges, inactive leads and opportunities requiring management intervention.

Job description

Primary Role

To manage inbound and assigned sales leads, qualify prospects, conduct initial sales discussions, generate sales opportunities, coordinate product demos and ensure timely follow-up and conversion in line with the assigned sales targets.

1. Lead Management & Qualification

• Receive and manage leads from assigned databases, enquiries and other approved sources.
• Contact leads within the defined response timeline.
• Understand customer requirements and qualify prospects based on need, budget, authority and purchase timeline.
• Maintain accurate lead details and status in the CRM/sales tracker.
• Categorize leads as hot, warm, cold or not qualified.

2. Customer Engagement

• Conduct calls, emails and online meetings with prospective customers.
• Understand customer requirements and provide relevant product information.
• Maintain regular communication with qualified prospects.
• Ensure timely follow-up on every active lead.

3. Product Presentation & Demo Coordination

• Explain product features, benefits and applicable use cases to prospects.
• Conduct basic product demonstrations wherever applicable.
• Coordinate with Pre-Sales/Product teams for detailed or customized demonstrations.
• Ensure prospects receive the required product information and sales collateral.

4. Opportunity Development

• Convert qualified leads into sales opportunities.
• Identify customer requirements and map them to suitable Mindlogicx solutions.
• Coordinate with BDA/BDM/Sales Manager for opportunities requiring field visits or strategic engagement.
• Ensure qualified opportunities are transferred to the appropriate sales owner with complete information.

5. Proposal & Follow-up

• Coordinate with the concerned sales team for proposals and quotations.
• Follow up on proposals, demos and commercial discussions.
• Track customer feedback and next action dates.
• Ensure no qualified opportunity remains unattended or without a defined next action.

6. Sales Conversion

• Support the sales team in converting qualified opportunities into customers.
• Follow up with decision-makers and influencers.
• Support closure of smaller/inside-sales opportunities directly where assigned.
• Contribute to monthly and quarterly revenue targets.

7. Sales Pipeline Management

• Maintain an updated lead and opportunity pipeline.
• Track lead source, qualification status, opportunity value, probability and expected closure date.
• Identify ageing and inactive leads and initiate appropriate follow-up.
• Maintain sufficient qualified opportunities to support assigned targets.

8. Customer Database Management

• Maintain accurate customer and prospect databases.
• Update contact details, discussions, requirements and follow-up history.
• Ensure all sales activities are recorded in the CRM/sales tracker.
• Avoid duplicate or incomplete lead records.

9. Sales Reporting

• Submit daily/weekly activity reports as required.
• Report number of leads contacted, qualified, demos conducted, opportunities created and conversions.
• Provide weekly pipeline and follow-up status to the Reporting Manager.
• Highlight challenges, inactive leads and opportunities requiring management intervention.