Inside Sales Executive

Sarjan Watertech; Ahmedabad District; On-site; INR 300,000 - 420,000; Full time

Job summary

Sarjan Watertech invites applications for a dynamic sales executive to drive growth in Ahmedabad region. The role focuses on lead generation, tele-sales, and building strong customer relationships while meeting monthly targets.

You will maintain CRM records, prepare sales reports, and work closely with the team to convert enquiries into orders, ensuring high customer satisfaction and repeat business. Prior experience in RO/Water Purifier or related industries is advantageous.

Qualifications

• Excellent communication and convincing skills.
• Strong follow-up and negotiation abilities.
• Target-oriented and results-driven mindset.
• Customer-handling skills and service orientation.
• Proficient in MS Office; CRM knowledge is a plus.
• Ability to work independently and in a team.
• Experience in RO/Water Purifier, Consumer Durables, FMCG, Electronics or similar sectors is beneficial.

Responsibilities

• Lead generation, follow-up, and conversion to meet monthly targets.
• Tele-sales and customer calling to explain products, pricing, and offers.
• Maintain a healthy sales pipeline and timely follow-ups.
• Maintain CRM and MIS with daily sales and leads reports.
• Build and maintain relationships, focusing on retention and referrals.

Skills

Good communication

Follow-up

Negotiation

Customer handling

MS Office/CRM

Teamwork

Job description

Key Responsibilities

1. Lead Generation & Conversion

• Generate and follow up on leads through tele-calling, enquiries, references, Google Search,etc
• Understand customer requirements and recommend suitable products.
• Convert enquiries into orders and achieve monthly sales targets.
• Maintain a healthy sales pipeline and ensure timely follow-up.

2. Tele-Sales & Customer Calling

• Make regular outbound calls to prospective and existing customers.
• Explain product features, benefits, pricing, schemes, and offers effectively.
• Follow up with interested customers until closure.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

3. Customer Relationship Management

• Build strong relationships with existing and prospective customers.
• Ensure quick response to customer enquiries and complaints.
• Follow up for repeat purchases, referrals, and business opportunities.
• Focus on customer retention and long-term relationship building.

5. Sales Reporting & MIS

• Maintain daily sales and lead-generation reports.
• Track enquiry-to-order conversion, pending follow-ups, and lost leads.
• Submit daily/weekly/monthly sales reports to the reporting manager.
• Ensure CRM/customer database is updated regularly.

Required Skills

• Good communication and convincing skills.
• Strong follow-up and negotiation ability.
• Target-oriented and result-driven approach.
• Good customer-handling skills.
• Basic knowledge of MS Office/CRM.
• Ability to work independently and as part of a team.
• Prior experience in RO/Water Purifier, Consumer Durables, FMCG, Electronics, or similar industries will be an advantage.