Inside Sales Executive

XEXAGON; Ahmedabad District; On-site; INR 250,000 - 450,000; Full time

Job summary

XEXAGON in Ahmedabad, Gujarat, is seeking a proactive Inside Sales Executive to drive growth in the packaging industry. You will generate leads, manage customer relationships, prepare quotations, coordinate sales, and track orders from inquiry to delivery.

The ideal candidate has 1–5 years in inside sales or business development, strong communication skills, and the ability to understand customer packaging requirements and propose suitable solutions.

Qualifications

• Bachelor's degree (Business, Marketing, Commerce) or related field.
• MBA in Sales & Marketing is an added advantage.
• 1–5 years ofInside Sales or related experience.

Responsibilities

• Identify and generate new business opportunities through calls, emails, referrals, and digital platforms.
• Develop and maintain relationships with prospective and existing customers.
• Qualify leads and convert inquiries into opportunities.
• Conduct market research to identify potential customers and industry trends.
• Understand customer requirements related to packaging products and provide solutions.
• Provide product information, specifications, samples, and commercial details.
• Respond to inquiries and maintain regular follow-up.
• Prepare and submit quotations, proposals, and offers.
• Negotiate pricing within approved guidelines.
• Coordinate with production, planning, and procurement to meet customer needs.
• Assist customers throughout the order lifecycle.
• Monitor order status and ensure timely delivery commitments.
• Resolve customer concerns with internal teams.
• Maintain customer records and sales activities in CRM.
• Prepare sales reports and track pipeline, conversions, and revenue targets.

Skills

Lead generation

CRM software

Quotation preparation

Sales coordination

Order follow-ups

Communication skills

Packaging knowledge

Education

Bachelor's degree in Business Administration/Marketing/Commerce

MBA in Sales & Marketing

Tools

CRM software

Job description

We are seeking a proactive and customer-focused Inside Sales Executive to drive business growth in the packaging industry. The role involves lead generation, customer relationship management, quotation preparation, sales coordination, and order follow-ups. The ideal candidate should possess strong communication skills and the ability to understand customer packaging requirements and provide suitable solutions.

Key Responsibilities Sales & Business Development

• Identify and generate new business opportunities through phone calls, emails, referrals, and digital platforms.
• Develop and maintain relationships with prospective and existing customers.
• Qualify sales leads and convert inquiries into business opportunities.
• Conduct market research to identify potential customers and emerging industry trends.
• Understand customer requirements related to packaging products and solutions.
• Provide product information, specifications, samples, and commercial details.
• Respond promptly to customer inquiries and maintain regular follow-up
• Prepare and submit quotations, proposals, and commercial offers.
• Follow up on quotations and negotiate pricing within approved guidelines.
• Coordinate with production, planning, and procurement teams to ensure customer requirements are met.
• Assist customers throughout the order lifecycle.
• Monitor order status and ensure timely delivery commitments.
• Resolve customer concerns and coordinate with internal teams for effective solutions.
• Maintain customer records and sales activities in CRM software.
• Prepare daily, weekly, and monthly sales reports.Track sales pipeline, conversion rates, and revenue targets.

Educational Qualifications

• Bachelor's Degree in Business Administration, Marketing, Commerce, or related field.
• MBA in Sales & Marketing will be an added advantage.

Experience

• 1 to 5 years of experience in Inside Sales, Customer Support, Business Development, or Sales Coordination.
• Experience in the Packaging, Printing, Corrugated Box, Flexible Packaging, Labels, Carton, or Industrial Packaging industry will be preferred.

Skills: customer requirements,sales coordination,quotations,business development