Inside Sales Engineer - Analytical Products

Staffing Services; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Staffing Services in Pune seeks an Inside Sales Engineer to help customers identify the best solutions for their applications. You will craft technically accurate quotations, offer commercial and technical support, and ensure on-time delivery while collaborating with Outside Sales, Service Engineers, and Product Managers.

You will prequalify requests, provide technical and commercial responses, and maintain CRM records.

Qualifications

• Experience with CRM software and Oracle systems.
• Proficiency in SMART goal setting and KFLA competencies.
• Commitment to health, safety, and environmental standards.
• Knowledge of gas, liquid, and combustion analyzers.
• Familiarity with gas chromatography (GC), spectroscopy, electrochemical sensors.
• Understanding of water quality monitoring, emissions analysis, and combustion efficiency.
• Bachelor's degree in Instrumentation, Electronics, Chemical Engineering, or related field.
• 2–5 years in technical sales or application engineering, preferably in analytical instrumentation.
• Familiarity with EPA, ISO, ASTM regulatory standards.
• Experience with OEMs, system integrators, or industrial end-users.

Responsibilities

• Prequalify customer requests to ensure alignment with application and requirements.
• Craft and deliver technically accurate and commercially verified quotations to meet delivery targets.
• Provide comprehensive technical and commercial support to customer inquiries and ensure satisfaction.
• Maintain meticulous records in CRM and communicate with internal/external partners.
• Collaborate with manufacturing teams on lead times and special requirements; participate in customer meetings as needed.
• Support order execution to ensure smooth processing of purchase orders and resolve issues.

Skills

Interpersonal skills

Communication

Problem solving

Collaboration

Goal setting

Education

Bachelor's degree in Instrumentation, Electronics, or Chemical Engineering

Tools

CRM software

Oracle systems

Job description

Job Summary:

By joining us as an Inside Sales Engineer, you will assist our customers by identifying the

best solutions for their applications. You will offer and sell complete product and services

solutions, provide commercial and technical support at the highest standards of customer

service, in close collaboration with your peers, Outside Sales, Service Engineers, Product

Managers and Business Managers. If this sounds like an exciting job for you, then join us.

In this Role, Your Responsibilities Will Be:

• Prequalifying customer requests to ensure alignment with their application and

operational requirements while seeing opportunities for additional products or

services.

• Crafting and delivering technically accurate and commercially verified quotations,

striving for on-time delivery to exceed customer expectations.

• Providing comprehensive technical and commercial support to address customer

inquiries and ensure satisfaction.

• Maintaining meticulous records in CRM systems and other tools while actively

communicating with internal and external partners.

• Collaborating with manufacturing teams to address queries regarding lead times

and special requirements.

• Participating in customer meetings and sales gatherings as needed, presenting

complete and timely technical information.

• Supporting order execution to ensure the smooth processing of purchase orders

and resolution of technical issues.

• Proactively managing quote backlog and contributing to process improvements.

• Adhering to trade compliance, quality management procedures, and

ethics policies, as well as promoting a commitment to environmental, health, and

safety standards.

Who You Are:

• Strong interpersonal and communication skills, with the ability to address both

technical and commercial queries effectively.

• Exceptional problem-solving abilities and a proactive approach to achieving goals.
• Collaboration skills, enabling you to work effectively with teams across remote

locations.

• Proficiency in setting SMART goals and demonstrating competencies such as Action

Orientation, Customer Focus, Nimble Learning, and Collaborative Skills.

For This Role, You Will Need:

• Experience with CRM software and Oracle systems.
• Demonstrated proficiency in SMART goal setting and KFLA competencies.

Commitment to health, safety, and environmental standards in the workplace.

• Strong knowledge of gas, liquid, and combustion analyzers.
• Familiarity with gas chromatography (GC), spectroscopy, electrochemical sensors,

and other measurement techniques.

• Understanding of industrial applications such as water quality monitoring,

emissions analysis, and combustion efficiency.

Preferred Qualifications that Set You Apart:

• Education: "Bachelor's degree" in Instrumentation, Electronics, Chemical

Engineering, or a related technical field.

• Experience: 2-5 years in technical sales or application engineering, preferably in

analytical instrumentation.

• Familiarity with regulatory standards for gas and liquid analysis (e.g., EPA, ISO,

ASTM).

• Prior experience in working with OEMs, system integrators, or industrial end-users.