Inside Sales Coordinator

APAR Industries; Navi Mumbai, Mumbai, Thane; On-site; INR 700,000 - 1,100,000; Full time

Job summary

APAR Industries in Navi Mumbai is seeking a qualified Sales Support professional to manage customer enquiries, support costs and tendering, and oversee quotation flow. The role covers order management, SAP-driven sales orders, and coordination across production, quality, and logistics to ensure timely shipping documentation and payment collection.

Strong MS Excel skills and CRM familiarity are essential for daily MIS reporting and customer communication.

Qualifications

• 5-8 years of experience in Sales Support, Tendering, or Order Management.
• Experience in Electrical, Cable, Transformer, Switchgear, EPC, or Manufacturing.
• Knowledge of techno-commercial quotations and costing.

Responsibilities

• Customer Enquiry Management
• Technical Support
• Costing & Tender Management
• Quotation Management
• Order Management
• Sales Order Management (SAP)
• Production, Quality & Logistics Coordination
• Shipping Documentation
• Payment & Collection Management
• Customer Meetings & Communication
• MIS & Reporting

Skills

Coordination

Communication

Problem-solving

MS Excel

Education

Electrical Engineering (preferred) / Mechanical Engineering

Tools

SAP

CRM systems

Job description

Role & responsibilities:

1. Customer Enquiry Management

2. Technical Support

3. Costing & Tender Management

4. Quotation Management

5. Order Management

6. Sales Order Management (SAP)

7. Production, Quality & Logistics Coordination

8. Shipping Documentation

9. Payment & Collection Management

10. Customer Meetings & Communication

11. MIS & Reporting

Preferred candidate profile:

• Diploma/Degree in Electrical Engineering (preferred) or Mechanical Engineering.
• 5-8 years of experience in Sales Support, Tendering, or Order Management.
• Experience in the Electrical, Cable, Transformer, Switchgear, EPC, or Manufacturing industry.
• Knowledge of techno-commercial quotations and costing.
• Hands-on experience with SAP and CRM systems.
• Good understanding of BOM, GTP, and engineering drawings.
• Strong coordination and communication skills.
• Proficient in MS Excel and MS Office.
• Customer-oriented with good problem-solving and follow-up skills.
• Ability to manage multiple enquiries and orders efficiently.