Sales Support Coordinator

Shashi Dhawal Hydraulics; Delhi; On-site; INR 350,000 - 550,000; Full time

Job summary

Shashi Dhawal Hydraulics in India is seeking a detail-oriented Sales Coordinator to support quotations, orders, and customer follow-ups. You will liaise with warehouse, accounts, and logistics to ensure timely execution.

The role requires maintaining records in ERP/CRM, preparing tenders and commercial offers, and providing prompt responses to customer inquiries. This position offers exposure to cross-functional teams and ongoing process improvement.

Responsibilities

• Prepare quotations, proforma invoices, sales proposals, and commercial offers.
• Process customer orders and coordinate with warehouse, purchase, accounts, and logistics teams for timely execution.
• Follow up with customers regarding quotations, purchase orders, payments, and delivery schedules.
• Coordinate with OEMs and suppliers for pricing, lead times, technical documents, and product information.
• Maintain customer records, sales reports, order status, and follow-ups in the ERP/CRM system.
• Assist the sales team in preparing tenders, technical documents, presentations, and commercial offers.
• Handle customer inquiries and provide timely coordination and responses.
• Track pending quotations, orders, deliveries, and payments.
• Coordinate with internal departments to resolve customer and order-related issues.
• Prepare regular sales MIS and management reports.
• Maintain proper documentation and filing of sales-related record

Job description

• Prepare quotations, proforma invoices, sales proposals, and commercial offers.
• Process customer orders and coordinate with warehouse, purchase, accounts, and logistics teams for timely execution.
• Follow up with customers regarding quotations, purchase orders, payments, and delivery schedules.
• Coordinate with OEMs and suppliers for pricing, lead times, technical documents, and product information.
• Maintain customer records, sales reports, order status, and follow-ups in the ERP/CRM system.
• Assist the sales team in preparing tenders, technical documents, presentations, and commercial offers.
• Handle customer inquiries and provide timely coordination and responses.
• Track pending quotations, orders, deliveries, and payments.
• Coordinate with internal departments to resolve customer and order-related issues.
• Prepare regular sales MIS and management reports.
• Maintain proper documentation and filing of sales-related record Role & responsibilities

Preferred candidate profile