Inside Sales & Business Development Executive - Delhi

Lipi; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Lipi is seeking an Inside Sales & Business Development Executive in Delhi/NCR to generate new business opportunities for ITFM and Managed Services. You will build a robust sales pipeline, engage with CIOs and IT leaders, and drive revenue across enterprise, mid-market, and SMB segments.

The role requires proactive outreach, discovery calls, and effective collaboration with partners to tailor IT managed services and solutions. A strong sales mindset and communication skills are essential.

Qualifications

• Experience in ITFM/FMS or managed services sales.
• Knowledge of ITIL and SLA-based service models.
• Experience working with OEMs and technology partners.
• Strong communication and negotiation skills.

Responsibilities

• Generate B2B leads through cold calling, email campaigns, LinkedIn, and market research.
• Build and manage a qualified sales pipeline across enterprise, mid-market, and SMB customers.
• Conduct discovery calls, qualify leads, schedule meetings/demos, and support the sales cycle.
• Identify customer requirements and propose suitable IT Managed Services solutions.
• Engage with CIOs, IT Heads, Procurement teams, and business decision-makers.
• Prepare presentations, proposals, RFQs/RFPs, and support commercial discussions.
• Identify upselling and cross-selling opportunities in existing accounts.
• Maintain CRM records, sales forecasts, and pipeline reports.
• Track market trends, competitors, and customer requirements.

Skills

Lead generation

CRM management

Discovery calls

Pipeline management

Stakeholder engagement

Education

Bachelor's degree

Tools

CRM software

LinkedIn Sales Navigator

MS Excel

Job description

Position: Inside Sales & Business Development Executive

Location: Delhi/NCR

Industry: IT Services / Managed Services

Function: Sales & Business Development

Job Summary

We are looking for an Inside Sales & Business Development professional to generate new business opportunities and drive sales for our IT Facility Management (ITFM) and Managed Services portfolio.

Key Responsibilities

• Generate B2B leads through cold calling, email campaigns, LinkedIn, and market research.
• Build and manage a qualified sales pipeline across enterprise, mid-market, and SMB customers.
• Conduct discovery calls, qualify leads, schedule meetings/demos, and support the sales cycle.
• Identify customer requirements and propose suitable IT Managed Services solutions.
• Engage with CIOs, IT Heads, Procurement teams, and business decision-makers.
• Prepare presentations, proposals, RFQs/RFPs, and support commercial discussions.
• Identify upselling and cross-selling opportunities in existing accounts.
• Maintain CRM records, sales forecasts, and pipeline reports.
• Track market trends, competitors, and customer requirements.

Key Solutions

IT Facility Management (ITFM) | FMS | End User Computing | Service Desk & Helpdesk | IT Infrastructure Management | Network & Security | Data Center Support | Cloud Managed Services | AMC Services | Asset Lifecycle Management

Preferred

• Experience in ITFM/FMS, IT Infrastructure, Cloud, or Managed Services Sales.
• Knowledge of ITIL and SLA-based service models.
• Experience working with OEMs and technology partners.