Inside Sales Associate - Kannada

Bonito Designs; Thane; On-site; INR 223,000 - 446,000; Full time

Job summary

Bonito Designs in Mumbai seeks Kannada-speaking Telecallers for our Pre-Sales team. You will connect with prospects, understand design requirements, qualify leads and schedule sales appointments.

Fluency in Kannada and English is required; Hindi is a plus. You will explain services, discuss budgets and timelines, and keep CRM records up to date.

Qualifications

• Graduate or undergraduate with relevant telecalling, telesales, or customer service experience.
• Fluency in Kannada is mandatory.
• Strong English communication; Hindi is a plus.

Responsibilities

• Make outbound calls to prospective customers from assigned leads.
• Communicate Kannada and English, with Hindi helpful.
• Explain Bonito Designs interior design services and offerings to potential customers.
• Understand customer requirements, budget, location, and project timelines.
• Qualify leads and schedule appointments for the sales and design consultation teams.
• Follow up with interested customers to improve lead conversion.
• Maintain accurate customer details, call records, and lead status in the CRM system.
• Achieve daily, weekly, and monthly calling and appointment targets.
• Handle customer queries and objections professionally.
• Coordinate with the sales team to ensure timely follow-ups and a smooth customer experience.

Skills

Kannada fluency

English communication

Persuasion

Outbound calling

CRM familiarity

Education

Graduate or undergraduate

Tools

CRM tools

Job description

Job Summary

Bonito Designs is looking for enthusiastic and customer-oriented Kannada-speaking Telecallers to join our Pre-Sales team in Mumbai. The candidate will be responsible for connecting with prospective customers, understanding their interior design requirements, qualifying leads, and scheduling appointments for the sales team.

Key Responsibilities

• Make outbound calls to prospective customers from assigned leads.
• Communicate fluently in Kannada and English, with the ability to converse in Hindi being an added advantage.
• Explain Bonito Designs interior design services and offerings to potential customers.
• Understand customer requirements, budget, location, and project timelines.
• Qualify leads and schedule appointments for the sales and design consultation teams.
• Follow up with interested customers to improve lead conversion.
• Maintain accurate customer details, call records, and lead status in the CRM system.
• Achieve daily, weekly, and monthly calling and appointment targets.
• Handle customer queries and objections professionally.
• Coordinate with the sales team to ensure timely follow-ups and a smooth customer experience.

Required Skills and Qualifications

• Graduate or undergraduate with relevant experience in telecalling, telesales, or customer service.
• Fluency in spoken Kannada is mandatory.
• Good communication skills in English; Hindi is an added advantage.
• Strong customer engagement, persuasion, and objection-handling skills.
• Target-oriented, energetic, and confident while making outbound calls.
• Basic computer knowledge and familiarity with CRM tools is preferred.

Key Performance Indicators (KPIs)

• Daily outbound calls.
• Qualified leads generated.
• Appointments scheduled for the sales team.
• Lead conversion and follow-up effectiveness.
• Call quality and customer engagement.
• Accuracy of CRM updates and adherence to process.

Ideal Candidate

A confident Kannada-speaking professional with strong communication and persuasion skills, a customer-first approach, and the ability to work in a target-driven sales environment.