Information Technology Executive

Sindhu Hospitals; Hyderabad; On-site; INR 250,000 - 420,000; Full time

Job summary

Sindhu Hospitals in Hyderabad is seeking an IT Hardware Support Executive to install, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment, ensuring minimal downtime.

You will handle first- and second-level support, network connectivity, preventive maintenance, asset tracking, and security updates, with a diploma or degree in CS/IT/Electronics and relevant certifications preferred. This is a full‑time on-site role.

Qualifications

• Diploma or Bachelor's in CS/IT/Electronics or related field.
• Hardware and Networking certifications preferred (A+, N+, CCNA).

Responsibilities

• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
• Diagnose and resolve hardware-related issues promptly.
• Provide first-level and second-level technical support to users.
• Troubleshoot OS, software, and hardware issues and resolve incidents within timelines.
• Support LAN, Wi-Fi, internet connectivity, and network devices.
• Conduct regular preventive maintenance and manage IT assets.
• Track inventory, coordinate procurement, and ensure security updates.

Skills

Hardware troubleshooting

Networking basics

Education

Diploma / Bachelor's Degree in Computer Science, Information Technology, Electronics, or related field

Tools

A+

N+

CCNA

Job description

0 - 2 Years

Full Time

Job Description

Job Summary

The IT Hardware Support Executive is responsible for installing, maintaining, troubleshooting, and supporting computer hardware, peripherals, networking devices, and end-user systems. The role ensures smooth functioning of IT infrastructure by providing timely technical support and minimizing system downtime.

Key Responsibilities

Hardware Support

• Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
• Diagnose and resolve hardware-related issues promptly.
• Perform hardware upgrades and replacements as required.
• Maintain inventory of IT assets and accessories.

Technical Support

• Provide first-level and second-level technical support to users.
• Troubleshoot operating system, software, and hardware issues.
• Respond to user service requests and resolve incidents within defined timelines.
• Assist employees with system setup and troubleshooting.

Network & Connectivity Support

• Support LAN, Wi-Fi, internet connectivity, and network devices.
• Coordinate with vendors and ISPs for issue resolution.
• Monitor network performance and report abnormalities.

Preventive Maintenance

• Conduct regular preventive maintenance of IT systems and equipment.
• Ensure proper functioning of UPS systems and power backup devices.
• Maintain records of maintenance activities and repairs.

Asset Management

• Track and maintain IT hardware inventory.
• Update asset registers and equipment allocation records.
• Coordinate procurement and disposal of IT equipment as per company policy.

Security & Compliance

• Ensure antivirus and security updates are installed on all systems.
• Follow IT security policies and data protection guidelines.
• Report security incidents and vulnerabilities to the IT Manager.

Documentation

• Maintain service logs, troubleshooting records, and inventory documentation.
• Prepare periodic reports on hardware performance and support activities.

Qualifications

• Diploma / Bachelor's Degree in Computer Science, Information Technology, Electronics, or related field.
• Hardware and Networking certification preferred (A+, N+, CCNA, etc.).

Job Snapshot

Updated Date

22-10-2026

Job ID

Department

Support (Parent Dept)

Location