It Executive

Dharampal Satyapal Group (DS Group); Dadri; Remote; INR 200,000 - 260,000; Full time

Job summary

DS Group in India is seeking an IT Executive to manage day-to-day IT support and ensure smooth IT infrastructure at the office/home setup. You will provide hands-on support for desktops, laptops, networks, and AV systems, coordinate with vendors, and maintain asset logs.

Candidates should have a Diploma in IT/CS/Hardware & Networking and 2–3 years of IT/desktop support experience. CCNA or CompTIA A+ would be an advantage. Remote work from home option available.

Qualifications

• Diploma in IT/CS/Hardware & Networking or equivalent.
• 2–3 years of IT/desktop support experience.
• CCNA certification, CompTIA A+ or equivalent certification is an added advantage.

Responsibilities

• Provide first-level technical support to employees for hardware, software and connectivity issues.
• Install, configure and troubleshoot desktops, laptops, Windows OS, MS Office and peripherals.
• Troubleshoot LAN, Wi‑Fi, IP, TCP/IP, DHCP and basic network connectivity issues.
• Support HD/AV systems, projectors, displays and video‑conferencing equipment.
• Assist in basic IT infrastructure planning and setup for users/departments.
• Maintain IT assets, inventory, issue logs and maintenance records.
• Coordinate with vendors, ISPs and service providers for repairs and technical issues.
• Perform regular system updates, preventive maintenance and basic IT security activities.
• Ensure smooth day-to-day IT operations and timely resolution of user issues.

Education

Diploma in IT / Computer Science / Hardware & Networking or equivalent

Job description

Job Title

IT Executive

Department

Information Technology

Job Level

Executive / Office Support

Role Type

Individual Contributor

Experience

2–3 years of relevant experience

Education

Diploma in IT / Computer Science / Computer Hardware & Networking or equivalent

Location

Home

Reporting To

IT Manager / IT Head

Role Summary

We are looking for an IT Executive to manage day-to-day IT support and ensure smooth functioning of office IT infrastructure. The role will provide hands‑on support for desktops, laptops, LAN, Wi‑Fi, hardware, software, HD/AV systems and other IT equipment.

Key Responsibilities

• Provide first-level technical support to employees for hardware, software and connectivity issues.
• Install, configure and troubleshoot desktops, laptops, Windows OS, MS Office and peripherals.
• Troubleshoot LAN, Wi‑Fi, IP, TCP/IP, DHCP and basic network connectivity issues.
• Support HD/AV systems, projectors, displays and video‑conferencing equipment.
• Assist in basic IT infrastructure planning and setup for users/departments.
• Maintain IT assets, inventory, issue logs and maintenance records.
• Coordinate with vendors, ISPs and service providers for repairs and technical issues.
• Perform regular system updates, preventive maintenance and basic IT security activities.
• Ensure smooth day-to-day IT operations and timely resolution of user issues.

Qualification

Diploma in IT / Computer Science / Hardware & Networking or related field.

Experience

2–3 years in IT Support / Desktop Support / Hardware & Networking.

Added Advantage

CCNA certification, CompTIA A+ or equivalent certification.