Influencer Onboarding Executive

Jst Grow Digital; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

JST Grow Digital is seeking a dynamic Influencer Onboarding Executive to ensure a smooth onboarding experience for influencers on our platform. You will guide influencers from first contact through platform setup and explain features, benefits, and terms of service.

Collaborate with marketing and product teams to create exclusive creator programs, train influencers with guides and FAQs, and monitor onboarding metrics to drive continuous improvement.

Qualifications

• Bachelors degree in Marketing, Communications, Business, or a related field.
• Proven experience in influencer marketing, social media management, or a related role.
• Strong understanding of various social media platforms and influencer dynamics.
• Excellent written and verbal communication skills.
• Ability to build and maintain strong relationships.
• Highly organized with strong attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using CRM and influencer management tools is a plus.

Responsibilities

• Identify and reach out to potential influencers that align with our brand values and campaign goals.
• Guide influencers through the onboarding process, from initial contact to platform setup.
• Ensure influencers understand our platforms features, benefits, and terms of service.
• Build and maintain strong relationships with influencers, addressing any questions or concerns they may have.
• Act as the primary point of contact for influencers during the onboarding phase.
• Develop and execute exclusive creator programs with marketing and product teams.
• Conduct training sessions and create resources to help influencers navigate our platform.
• Provide ongoing support to ensure influencers are comfortable using our tools and maximizing their potential.
• Monitor the onboarding process and track key metrics; report progress and insights.
• Collect feedback from influencers to identify areas for improvement.

Skills

Influencer marketing

Social media management

Relationship-building

Excellent communication

Independent work

Education

Bachelor's degree in Marketing, Communications, Business, or a related field

Tools

CRM

Influencer management tools

Job description

About the job Influencer Onboarding Executive

We are seeking a dynamic and detail-oriented Influencer Onboarding Specialist to join our team. The ideal candidate will be responsible for the seamless onboarding of influencers to our platform, ensuring they have a positive and supportive experience from the start. This role requires a strong understanding of social media, excellent communication skills, and a knack for relationship-building.

Key Responsibilities:

• Influencer Onboarding:
  • Identify and reach out to potential influencers that align with our brand values and campaign goals.
  • Guide influencers through the onboarding process, from initial contact to platform setup.
  • Ensure influencers understand our platforms features, benefits, and terms of service.
• Relationship Management:
  • Build and maintain strong relationships with influencers, addressing any questions or concerns they may have.
  • Act as the primary point of contact for influencers during the onboarding phase.
• Exclusive Creator Programs:
  • Develop and execute programs that provide exclusive benefits and opportunities for top-performing influencers.
  • Collaborate with the marketing and product teams to create compelling offers and incentives for influencers.
• Training and Support:
  • Conduct training sessions and create resources (guides, FAQs, tutorials) to help influencers navigate our platform.
  • Provide ongoing support to ensure influencers are comfortable using our tools and maximizing their potential.
• Performance Tracking and Reporting:
  • Monitor the onboarding process and track key metrics to ensure efficiency and effectiveness.
  • Report on onboarding progress and provide insights for continuous improvement.
• Feedback and Improvement:
  • Collect feedback from influencers to identify areas for improvement in the onboarding process.
  • Work with the product and development teams to implement enhancements based on user feedback.

Qualifications:

• Bachelors degree in Marketing, Communications, Business, or a related field.
• Proven experience in influencer marketing, social media management, or a related role.
• Strong understanding of various social media platforms and influencer dynamics.
• Excellent written and verbal communication skills.
• Ability to build and maintain strong relationships.
• Highly organized with strong attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using CRM and influencer management tools is a plus.