Inbound / Fresher / Banking / Insurance / Sales / Technical Support /

Rivera Manpower Services; Bengaluru; On-site; INR 800,000 - 900,000; Full time

Job summary

Rivera Manpower Services is hiring for Banking/Financial Services Customer Support in Bengaluru. The role involves handling voice/chat/email inquiries, assisting customers with accounts and transactions, and providing product information.

Freshers can apply; good communication and basic computer skills required. Prior banking customer service experience is advantageous, with a rotational shift in a Bangalore location.

Qualifications

• Graduate or 10+2 qualification as per process.
• Freshers may apply.
• Strong communication skills required.
• Basic computer knowledge essential.
• Experience in banking/financial customer service is a plus.

Responsibilities

• Assist customers with account and transaction queries.
• Provide information on banking products and services.
• Follow security and verification procedures.
• Escalate complex issues to the appropriate team.
• Maintain accurate customer records.

Skills

Good communication

Basic computer skills

Education

Graduate / 10+2

Job description

Hiring: Customer Support Banking / Financial Services

Experience: Freshers & Experienced

Process: Banking / Finance Customer Support

Mode: Voice / Chat / Email

Shift: Rotational

Location: Bangalore

Responsibilities

• Assist customers with account and transaction-related queries.
• Provide information about banking products and services.
• Follow security and verification procedures.
• Escalate complex issues to the appropriate team.
• Maintain accurate customer records.

Requirements

• Graduate / 10+2 depending on process.
• Freshers can apply.
• Good communication skills.
• Basic knowledge of computers.
• Banking/financial customer service experience is an advantage.

Salary

800000LPA + incentives