UK Shift / Banking Process / Inbound / Senior Advisor /Escalation Call

Rivera Manpower Services; Bengaluru; On-site; INR 553,000 - 748,000; Full time

Benefits offered by this job

Two-way cab facility

Job summary

Rivera Manpower Services in Bengaluru is hiring for a UK Banking Voice Process as a Customer Support Executive. Location is Bangalore with a UK rotational shift and cab facility provided. Eligibility is Any Graduate/UG with freshers or experienced candidates; salary is up to 6.5 LPA.

Role involves handling inbound UK banking calls, resolving queries, and ensuring compliance and service quality. This opportunity targets a dynamic banking customer support career in a leading MNC.

Qualifications

• Eligibility: Any Graduate / UG
• Experience: Freshers & Experienced candidates

Responsibilities

• Handle inbound calls from UK banking customers.
• Resolve account, transaction and service-related queries.
• Provide accurate information while following banking procedures.
• Maintain excellent customer experience and service quality.
• Handle customer concerns professionally and elevate complex issues when required.
• Maintain accuracy, compliance and confidentiality while handling customer information.

Job description

WE ARE HIRING UK BANKING PROCESS

Looking for an exciting opportunity in International Banking Customer Support? Join a leading MNC and build your career in the banking & financial services industry.

Process: UK Banking Voice Process
Role: Customer Support Executive
Eligibility: Any Graduate / UG
Experience: Freshers & Experienced candidates
Shift: UK Rotational Shift
Week Off: Rotational
Salary: Up to 6.5 LPA .
Cab: Two-way cab facility
Location: Bangalore

Key Responsibilities:

• Handle inbound calls from UK banking customers.
• Resolve account, transaction and service-related queries.
• Provide accurate information while following banking procedures.
• Maintain excellent customer experience and service quality.
• Handle customer concerns professionally and elevate complex issues when required.
• Maintain accuracy, compliance and confidentiality while handling customer information.